B2B Wholesale Club , 736件のレビュー

総合評価
4.7
評価レベルごとの件数
  • 評価の86%は5つ星です
  • 評価の6%は4つ星です
  • 評価の0%は3つ星です
  • 評価の1%は2つ星です
  • 評価の6%は1つ星です
2024年3月27日

Works well and support is responsive as needed. WIth 3 years experience is=t has certainly served its purpose with ease.

Jaspertronics.com
アメリカ合衆国
アプリの使用期間:5年弱
Orbitが返信しました 2024年4月2日

Thanks for using our app for 3 years! We're happy to have you :) - Emily, Head of Support

2024年2月7日

This app is easy to navigate, set up, and works great. Support, when needed, has been super responsive and helpful.

Peace Fleece
アメリカ合衆国
アプリの使用期間:約5年
Orbitが返信しました 2024年2月8日

Thanks so much! - Emily, Head of Support

2024年1月11日

We've been using the B2B Wholesale Club app for multiple years now and it is a great way to manage multiple levels of pricing for multiple customer types and product groups. It's what I would call 'Advanced Pricing'. We actually had an issue where our customers were experiencing a failed page, but it was due to a change Shopify made. The support team at Orbit found the issue and implemented a fix quickly. Therefore, it's a great product with awesome support.

Keco Tabs
アメリカ合衆国
アプリの使用期間:4年以上
Orbitが返信しました 2024年1月12日

This is a great review, thank you so much for sharing! - Emily, Head of Support

2024年2月27日

Product works as described. The Support was fantastic and quickly resolved an issue we were having on our site.

Orthopedic Outfitters
アメリカ合衆国
アプリの使用期間:2年以上
Orbitが返信しました 2024年2月28日

Thank you so much!! - Emily, Head of Support

2024年4月10日

I'm working with the APP for 8 months now, and very happy with the function, there are two function that I would improve, but as overrule, couldn't find a better app.

Oren

Wholesale Neoflam Cookware
オーストラリア
アプリの使用期間:約1年
Orbitが返信しました 2024年4月11日

Thanks so much for this review Oren! - Emily, Head of Support

2024年3月21日

This app does everything I needed! Group discounts, specific price discounts. AND...the online chat service is fast and amazing! SO SO happy with this

Affordable Grooming Shears
アメリカ合衆国
アプリの使用期間:4ヶ月
Orbitが返信しました 2024年3月22日

Oh I'm so pleased to hear this. I really appreciate you taking the time to leave us a review!! Thank you! - Emily, Head of Support

2024年3月21日

I've had a really great experience working with the customer service and developers of this app. I encountered an error in one instance of my usage of the app and reached out to their team. Over the course of a few days, with daily communication, they diagnosed the problem and resolved the issue. I'd like to personally thank my contact Rob for the great communication. I use this app in combination with another app, to allow pricing overrides that can be applied to individual accounts; much similar to pricing tiers but with a larger bandwidth of flexibility.

Brekka Medical
アメリカ合衆国
アプリの使用期間:1年以上
Orbitが返信しました 2024年3月26日

Thanks so much for this review! I'm so glad to hear that Rob's support got you sorted out. :) - Emily, Head of Support

2024年3月19日

Worked with Kate for a month but couldn't overcome a fatal issue when transitioning from the cart to the checkout. If you have more than 8 or so wholesale discounted products in your cart, you receive a shopify 'something went wrong' error page when trying to get to shopify's checkout page. Shopify's checkout times out waiting for information to pass through B2B's server. I was very patient working with Kate and she tried to have the developers change the polling but we never got past the error and I removed the app from our store.

Sounding Stone
カナダ
アプリの使用期間:3ヶ月
Orbitが返信しました 2024年3月21日

Hi Grant, I'm really sorry to hear this review! That invoice error is rooted on Shopify's end and is unfortunately not within our control. We do have a fix that we have been working to apply to your store. It's difficult to test hence a bit of a back and forth. I appreciate your patience throughout this and should you wish to reinstall, I'll get this resolution to the finish line for you. - Emily, Head of Support

2024年3月27日

Very fast and efficient service, won't leave until all problems are fixed.

Oriwest
カナダ
アプリの使用期間:6年以上
Orbitが返信しました 2024年4月2日

I really appreciate you leaving this review, and the acknowledgment of the commitment our team has to solving problems! Thanks :) - Emily, Head of Support

2024年1月27日

The App works very fine and does what it should do reliably.
It would be a real improvement if the discounts could be sorted and manually deselected from some functions.
Example: If I have several discounts, but only want to enter "Custom prices" for a few of them, all the discounts are displayed and I have to constantly scroll from right to left.

NutraMedix Deutschland GmbH
ドイツ
アプリの使用期間:約4年
Orbitが返信しました 2024年1月30日

Hi, thanks so much for sharing this feedback! I appreciate you taking the time to let us know how we can improve the experience :) - Emily, Head of Support