B2B Wholesale Club , 737 avaliações
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I am at the early stages and developing a sales model for our process. What I liked about this app was that it seamlessly blends the retail experience in with the wholesale experience, so that a customer could in theory move from one to another with no change in experience. Equally I can move a Wholesale customer from one set of prices to another by simply changing a tag. A customer is tagged and all of the pricing on your site shifts to reflect their particular pricing - so change the tag and you change the pricing - Very Easy! The volume discounts offered allow me to work across both retail and wholesale to provide volume incentives and I am about to try their net terms option - again making it easier to work with wholesale customers. The Orbit team have been quick to get back to me. I am still learning but the benefits above were enough to swing it for me. I have asked that the team provide greater options for shipping allowing me to provide it after a certain spend, for different types of customer, so that I can further incentivise purchase behaviour. I hope that this will come in the future. My challenge with the apps have been to work out how to use bundles with this app, because they all want to control the cart. The solution I found was to select a bundle app which creates a product and thus is not competing with Wholesale Club for control of the cart - bundle kit seems to work well in this regard. If you like what I have found out - give it a go!
Wow I'm blown away by this thorough review. I am so grateful you took the time to share these kind words. I can't thank you enough! So glad to hear the app has worked so well for you :) - Emily, Support Lead
Great support and response. The app is easy to use. 100% recommended for wholesale setup without the need for a separate portal.
Thank you Mr Jasper! - Emily, Support Lead
We needed an app to offer wholesale discounts, easy to use, and we have found it! It offers more than we need at the moment but there are a whole of possibilities on there. I would also like to highlight the customer service. We asked for a few changes and the response was awesome. Fantastic attention!
Flexible and useful app for customer segmentation and custom prices workflows. Great support as well!
I'm so glad to hear the app has been working well for you so far. Thanks for sharing!! - Emily, Head of Support
Live Chat customer service is incredible. They have the right knowledge on time to help us. Worth the time spent on chat.
Thank you so much for the review!! I'm so glad our live chat was helpful for you :) - Emily, Head of Support
The only app that can support my needs for my website and my POS installation. I have multiple level of pricing for my customers so with this app I can show the right price to the right customer. The support is also really helpful and support my theme change and corrected every bug that we found.
So glad to hear you've been using our app on POS. Thanks for your support! - Emily, Support Lead
Exactly what was needed to help scale our business. The excellent customer service team answers all of your questions in a timely manner.
Great app for making a separate membership price list, without the hassle of using discount codes or a super expensive membership-app.
I'm so happy to hear this, thanks for sharing your experience!! - Emily, Support Lead
Great App, nice features to fulfill exactly what we're looking for, especially the individual price setup, including both the %off and fixed discount for each SKU. I've been tried over 10 wholesale apps from other developers and this one is simply the best and perform function as described. Excellent supporting, both the CS and tech teams are well trained and responsive. Highly recommended.
This is such a nice review, I really appreciate you leaving this positive feedback! - Emily, Head of Support
Amazing app with all the B2B features covered with easy user interface and good customer support team.
I appreciate the kind words, thanks for this review! - Emily, Head of Support