B2B Wholesale Club , 736 avaliações
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The app does not work with Shopify Bundles, which is a bummer since we intended to have bundles available for wholesale customers to purchase. However, the app's support team responds extremely quickly and has been very helpful to us so far! The app does everything else we need it to do - automatic discounts to specific collections for customers with a specific tag and hides products/collections from view for retail customers.
Thank you for sharing this feedback. I've passed it along to my product team to review your notes about Shopify Bundles! - Emily, Head of Support
We did not choose to go with this app, but the technical support we received (after uninstalling) was 5*****. Thank you for being a professional company!
I'm sad to hear the app didn't work out for you, but really appreciate this review of our support! Thank you so much!! - Emily, Head of Support
Our company has been using this application for almost 5 years with very little hiccups. On the rare occasion that we notice an issue, the team @ Orbit get back to us with either a fix or at minimum communication to move forward.
The only real problem that we have with the app is for our Canadian customers receiving wholesale without having to go through a few hoops to keep the pricing at checkout. This started when Shopify launched markets. It's not a deal breaker as our sales into that country are small and we work with the dealers on a need to basis.
Thank you so much for this honest review. We are currently exploring compatibility with Markets for a release in the new year, stay tuned! - Emily, Head of Support
Kay and their customer service support team is fast and reliable in resolving issues we faced with the app.
We appreciate you sharing this feedback! - Emily, Head of Support
Tech support is awesome and has assisted us to solve problems our web site builder could not. This app works well for us as a primarily wholesale business.
Super happy to hear this, thanks for leaving a review! - Emily, Head of Support
Mind blowing customer support! The team helped us solve a number of issues even though they not were caused by the app it self.
Highly recommended supplier of apps :)
Orbit is a safe and sound supplier of apps, and really commits to make sure their customers get all the help they need.
This is so nice to hear, I appreciate you sharing it with us! Happy New Year :) - Emily, Head of Support
This app is great for automatically discounting for your wholesale customers! Customer service is great across both apps we are using in our store.
Thank you!! - Emily, Head of Support
Great support- app is working well for my needs
I'm so glad to hear this, thanks for sharing!! - Emily, Head of Support
Great app for wholesale pricing. Amazing service! responsive and quick
Wow thank you!! Glad to hear it :) - Emily, Head of Support
Incredible customer service. Highly recommend
I really appreciate you saying this, thank you! - Emily, Head of Support