B2B Wholesale Club , 737 avaliações

Avaliação geral
4,7
Pontuação por nível de classificação
  • 86% das classificações são de 5 estrelas
  • 6% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 6% das classificações são de 1 estrelas
28 de novembro de 2023

Kay was fantastic in answering my questions, and going out of her way to help me export, upload, and fix issues.

WWW.GABEE.COM.AU
Austrália
Over 5 years usando a aplicação
Questão respondida por Orbit 1 de dezembro de 2023

Thank you very much! - Emily

10 de novembro de 2023

The customer service is excellent. Paige has helped us numerous times with coding a few tricky spots in our theme. The app works extremely well and there are no issues. The developers are constantly improving the app to make it a better experience for the end user. We are very happy to be a long-time customer for B2B Wholesale Club. 5-Stars and highly recommend this app!

Warranty Killer Performance
Estados Unidos
Over 6 years usando a aplicação
Questão respondida por Orbit 14 de novembro de 2023

I'm so glad to hear you've had such a great experience!! Thank you for sharing! Will pass this feedback along to Paige :) - Emily

29 de novembro de 2023

We have been using this app for many years, and their customer service is amazing, special shoutout to Alex. Thank you so much!

Mainlinen Australia
Austrália
Almost 6 years usando a aplicação
Questão respondida por Orbit 1 de dezembro de 2023

Aw thanks for leaving this review, it means a lot! Glad you've had a good experience over the years :) - Emily, Head of Support

7 de dezembro de 2023

I haven't even installed the app yet and the Support team has been incredible in helping us test the app correctly to make sure it offers the features that we need. Jack with the support team has been so patient with all our questions and requests.

MaxLiving Client Store
Estados Unidos
4 months usando a aplicação
Questão respondida por Orbit 8 de dezembro de 2023

Thanks so much for this review!! - Emily, Head of Support

4 de novembro de 2023

We had a problem that was tracked down to an issue with this app and it was resolved very quickly. The support person responded to our first email very quickly – within only a few hours. Then as soon as we gave them collaborator status they resolved the problem also within an hour. Amazing service. Highly recommend.

Thanks!

PCS Lighting
Estados Unidos
Almost 5 years usando a aplicação
Questão respondida por Orbit 6 de novembro de 2023

Thank you so much!

17 de novembro de 2023

Does what it needs to at a fraction of the price as other options that I saw when looking to transition systems for the business. Support is also helpful responds quickly. For the price and even if it was a higher price, you really can't beat this when trying to get wholesale set up. Once you figure out tagging it's pretty simple and straight forward to use. Thanks for all of the tech support Jack!

Small Planes
Estados Unidos
5 months usando a aplicação
Questão respondida por Orbit 20 de novembro de 2023

Thanks so much for this review! Will pass the kind words along to Jack! - Emily, Head of Support

22 de outubro de 2023

Have been using the app for nearly 3 years now for our wholesale site. Although it can be a little clunky at times, it works better than the other ones we tested when we were trialing other options. Overall I definitely recommend it as it has all the features we needed, such as allowing for discount codes and multiple wholesale tiers depending on customer tags with varying prices.

I'd give 10 starts to the support team, they are always very helpful and go above and beyond to assist.

Skin O2 Wholesale
Austrália
Over 2 years usando a aplicação
Questão respondida por Orbit 24 de outubro de 2023

Thank you for leaving this honest review! I really appreciate how long you've stuck with our app, and your acknowledgment of our support team. :) - Emily, Head of Support

2 de novembro de 2023

This app has a lot to offer when trying to have different pricing based on who is logged in. Easy installation, and quick response if a tweak is needed for your particular theme. I recently moved from an old theme to a new 2.0 theme. This app worked pretty well but it had issues after implementation. Kay sourced the problem quickly and the reliability of pricing for each custom user was very good. Kay went out of her way to assist in some final tweaks with this new theme and explored why certain formatting was not as clean as I wanted. After work by Kay and team, it was shown to be a problem with one of my legacy apps, not WC. Stellar customer service!

Team Power Products
Estados Unidos
3 months usando a aplicação
Questão respondida por Orbit 6 de novembro de 2023

Thank you so much for this detailed review! I'm so glad to hear you've had such a positive experience, it means a lot to me that you took the time to share it. Thanks again! - Emily, Head of Support

30 de outubro de 2023

Great experience so far working with Wholesale Club app and with the Orbit team. App is easy to use and work well in the scope that we're looking for. The Orbit team is highly responsive and very helpful all the way. This app also works beautifully seamless through the Shopify POS environment. Recommended!

Silk Road Tea
Canadá
About 2 years usando a aplicação
Questão respondida por Orbit 1 de novembro de 2023

Thanks so much for this positive feedback! I love your Angelwater tea :) - Emily, Head of Support

19 de outubro de 2023

They reply super quickly, are really patient, and are always ready to help fix problems. When there are challenging issues, they explain all the possible options you can do. They're awesome!

BUBULAND HOME
Austrália
About 2 years usando a aplicação
Questão respondida por Orbit 23 de outubro de 2023

Thank you so much! - Emily, Head of Support