Recensioni (272)

Valutazione complessiva
4,7
Numero di recensioni per livello
  • Il 82% delle recensioni ha 5 stelle
  • Il 6% delle recensioni ha 4 stelle
  • Il 3% delle recensioni ha 3 stelle
  • Il 2% delle recensioni ha 2 stelle
  • Il 6% delle recensioni ha 1 stelle
12 luglio 2022

The best available app for wholesaling, and the customer service is the best i have ever experienced on Shopify app store. I don't think it is very easy to find a compatible app for your store, without any bugs appearing. And yes we had bugs, but it took about 1 business day for them to answer, recode the store and fix everything. Huge cadeau to Clementine! Not only is she friendly, but she has also been very helpful and explained everything down in detail.

Europesnus.com
Danimarca
12 mesi di utilizzo dell’app
5 febbraio 2024

I've been using this app for 3 or 4 months now and I love it. It's easy to use, and the support is fantastic. I sell at a lot of conferences- mostly B2C but with frequent B2B enquiries and it's so good to be able to direct people to the website to create a wholesale account.
The developers even went out of their way to help me hide a customer facing multi-buy table (from another app) from my wholesale customers.
Highly recommended.

The Christian Poster Company
Regno Unito
6 mesi di utilizzo dell’app
Wholesale Gorilla ha risposto 19 marzo 2024

Thanks so much for sharing your experience with Wholesale Gorilla! We look forward to making the app even easier to use in the future and your feedback helps with that goal.

20 febbraio 2019

This app helped me do a lot of stuff that other wholesale app weren't able to to do. The support team is amazing, they helped me through out the whole set up and answered my questions promptly. Highly recommend this app. Lots of features and really really good customer support!

Westcoastees
Canada
11 mesi di utilizzo dell’app
7 novembre 2018

Literally one of the best apps with the most thorough and quick customer service I have ever experienced with Shopify. Also the app covers all the features I needed without expensive add ons that other wholesale apps want to charge on top of the monthly they charge.

Gemtye
Stati Uniti
11 mesi di utilizzo dell’app
8 maggio 2019

Wow! I had to drop everything and write this review. You will find NO easier way to have a completely integrated wholesale store in Shopify. We left a highly rated B2B app because of reliability and buggy issues with the software. Install this app and thank me later. They had us up and running within 24 hours and have always responded to questions I could of read in their support documentation. Gorilla has truly thought of the best possible way to do wholesale on Shopify. I can have different wholesale prices for each customer because Gorilla uses a tag system. So vendor A can have 50% off all prodcuts in the store while vendor B can have 40% off because they do less volume. You can also hard price products rather than use a percentage off. There is no importing of products into another companies website to host your Wholesale or B2B store. This system uses the existing shopify customer account creation. We added a menu link called WHOLESALE that easily allows a vendor to login or create a new account. You get notified of new accounts via email and can then attach it a unique wholesale profile followed by activating it for use. Way to go Gorilla!

Tackle Up®
Stati Uniti
11 mesi di utilizzo dell’app
14 settembre 2018

This app has saved me hours of work and expense in setting up a second store. Together with the ease of use there is a great Quick Order feature so your customers can shop and check-out in no time. The customer support (fro Matt) is the best i've experienced with any Shopify application.

Well done & thank you :-)

Murray Medical
Regno Unito
10 mesi di utilizzo dell’app
14 aprile 2020

A quality, intuitive app with excellent customer service! They have thought of everything you could need for a wholesale shop. Very easy to get in touch with support.

Iguana Beads
Canada
10 mesi di utilizzo dell’app
Data modifica: 5 gennaio 2023

Updated Review: After seeing my review on their site, their head of customer service contacted me directly from their personal email to make sure I got the answer I needed. Amazing customer service. I believe there was an issue of my emails never reaching their support team, so if you do not get a response within 24 hours, try sending them an email from a different address.

Review on 1/4/2023: The app works pretty well. However, there is an issue with tagging customers as "Wholesale" when Shopify wants to default the tag to "wholesale" and apparently the lowercase "w" throws off the app from recognizing the customer as wholesale. I have emailed support 4 separate times in the last 30 days and have yet to hear from them. Lack of support is really making me rethink which app I use.

Sia Botanics
Stati Uniti
10 mesi di utilizzo dell’app
Wholesale Gorilla ha risposto 5 gennaio 2023

I'm so sorry you aren't getting the information you need. It looks like we wrote back around 7:30pm EST last night, can you check your spam folder in case the message went there? Someone from our support team will also email you directly in case a spam filter is getting in the way for some reason. We will monitor this and make sure you get the help you need asap.

17 dicembre 2019

Tried so many apps before finding Wholesale Gorilla. Customer support is great and so is the app. Highly recommend

curatedtiger
Stati Uniti
10 mesi di utilizzo dell’app
15 gennaio 2024

Best App ever for B2B Shops. Not even the software, the support is autstanding. We had a lot of questions, issues and changes what they all solved. 5 stars ...

alub2b
Austria
7 mesi di utilizzo dell’app
Wholesale Gorilla ha risposto 29 gennaio 2024

Thanks so much! We've got new product features on the horizon, and our door's always open for help.