レビュー (250)

総合評価
4.6
評価レベルごとの件数
  • 評価の81%は5つ星です
  • 評価の6%は4つ星です
  • 評価の4%は3つ星です
  • 評価の2%は2つ星です
  • 評価の7%は1つ星です
2020年3月2日

I used this wholesale app first, then when I redid our website I tried out two other highly ranked wholesale apps, but came back to this one. Here is what I love about this app:

1. It has a line sheet that my wholesale customers can easily order/reorder from. None of the others have that.
2. It isn't cumbersome and doesn't mess with my website code. Does exactly what it says it is going to do and nothing more.
3. IT WORKS WITH SHOPIFY CALCULATED SHIPPING!! This was a must for me as one of the others did not. I can set a $65 free shipping for my retail cusomters and override it in WG for my wholesale customers at $400. And, it makes sure I am not overcharging my customers on shipping, which I love.
4. It gives me everything is has at one price instead of nickle-and-diming me. Also a very generous trial period so I have adequate time to play with it before paying. The others only left me a day or so by the time they had it installed (installation was part of the trial period).

What I don't like is that it needs to be prettier. It does not look as good, or fit as well asthetically, on my website as the other two apps I tried and you cannot easily change the appearance of the landing pages/forms. I want to be able to scale the side columns on the line sheet so the collections listed didn't wrap to the next line, and to be able to change the font and the way the notifications appeared on the link pages. I have a guy who can code so I am going to have him do those changes for me so it goes better with my website. If I didn't it would have been a more difficult decision for me between the apps.

Soaplicity
アメリカ合衆国
アプリの使用期間:6ヶ月
編集日:2019年12月30日

I got the best support I could wish for and I am very happy for this. I firstly was very frustrated because I could not find out of what I needed, but the support was very friendly and prompt. Thank you!

Wildbloomfriends
ノルウェー
アプリの使用期間:6ヶ月
Wholesale Gorillaが返信しました 2019年12月9日

Sorry for any confusion there. Shopify handles all billing for any apps listed on the app store, so as soon as you uninstall an app Shopify automatically cancels billing for the app.

We would be happy to approve a refund for any portion of the app subscription you didn't realize you were paying for. You can initiate the process by emailing Shopify support and they can take things from there.

An unfortunate feature of Shopify is that if you uninstall a day or two after a new billing cycle starts you will still be charged that month's full subscription fee. We have requested that they start prorating these charges but in the meantime we are can. issue a refund for unused days

Let us know if you have any questions. Thanks!

2020年4月30日

Perfect app , work great and IF you need support is fast and wonderfull!!! Really Raccomended for your business!

Svapologia
イタリア
アプリの使用期間:5ヶ月
編集日:2021年1月13日

Update from 01/13/2021 - great app, great support - glad we decided to go with that app. 5 stars for both product & support experience - thanks!! Update from 12/08/2020 - again a great support experience. I contacted them again (via email this time) and received a complete & competent answer again. Great support experience again & great product, too. We are still evaluating & testing this app, but so far - it does everything we want/need. The primary reason for giving 5 stars at this stage - is their great & outstanding customer service. We have installed many other apps and I had numerous support chats with other apps & support centers. I have to say - the Gorilla support goes the extra mile. They were very responsive and I have no doubt they will resolve all the questions or issues I have (very few actually). If - after we have completed our integration & feature/functionality testing we come to a different conclusion - I will write another review - otherwise I will confirm the Stella experience, which we had so far with the Gorilla app and especially their customer service!! 5-Stars!!

GeezerGlide LLC
アメリカ合衆国
アプリの使用期間:5ヶ月
2019年7月17日

Great app and excellent support. They really have gone above and beyond to help me get this app working with my theme. I've tried other wholesale apps in the past and this is the only one that I've managed to get working right. Would happily recommend.

Nikura
イギリス
アプリの使用期間:5ヶ月
2018年10月3日

I have tried literally every single wholesale app that the shopify app store has to offer and I even paid a fortune to have a custom wholesale app made for me. I wasn't happy with any of them. Wholesale gorilla is SO AMAZING! It works so so well and has every function that I need it to. It's easy for my wholesale customers and easy for me as the owner. The customer service is so fast, I've emailed them so many times with random questions and they always respond within a couple hours with a very detailed response. IF YOU HAVE WHOLESALE CUSTOMERS DON'T WASTE YOUR TIME WITH THE OTHER APPS THIS ONE IS BY FAR THE BEST! I was hesitant since it's pretty new, but it the best!

tossd
アメリカ合衆国
アプリの使用期間:5ヶ月
2019年1月11日

Wonderful app! I have tried a crazy amount of wholesale apps and none of them fit the bill quite like this one. There are a few more things I would like for it to be able to do, but Matt is very open to suggestions.

The Mix Mercantile
アメリカ合衆国
アプリの使用期間:5ヶ月
2021年3月1日

La mejor herramienta que he encontrado para mis mayoristas y la atención al cliente muy TOP. Incluye todas las funciones que necesitaba para mis clientes mayoristas y cualquier problema que he tenido me lo han solucionado rapidamente.

Besocks
スペイン
アプリの使用期間:5ヶ月
2021年1月14日

WSG has great features for different wholesaler scenarios and excellent customer support. Highly recommend!

Lemi Shine
アメリカ合衆国
アプリの使用期間:5ヶ月
2018年9月6日

This is the best wholesale app out there, in my opinion. We used a few others before we found Wholesale Gorilla, and there's no comparison- they just get what we as Shopify merchants need, and the features are so helpful and intuitive. I especially love the custom shipping prices options, the single page order form and customer service.

Graymarket
アメリカ合衆国
アプリの使用期間:5ヶ月