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Beware- this app charges you even after you have uninstalled it.
Thank you for being a Wholesale Gorilla customer for 5 years. It turns out you were charged by Shopify on May 4 for the month, before you uninstalled the app on May 6. This was a Shopify billing cycle issue. When you made our support team aware that you had uninstalled, we immediately refunded you the charge. We hope this sheds light into the matter. Again, thank you for being a Wholesale Gorilla customer for all these years.
The support team at Wholesale Gorilla has been absolutely phenomenal! All of our questions are answered promptly and in great detail, and helpful links and tips are provided by the team, as well. Huge thank you to Clementine and the rest of the Wholesale Gorilla support and install teams! We have been using the Wholesale Gorilla app for years, and will continue to!
Thank you so much for the kind words, as well as for your continued use of Wholesale Gorilla over the last 4 years. We strive to offer the best support in the game, and have just expanded our chat offerings to do just that; let us know if we may help further, anytime.
We’ve been using this amazing wholesale B2B app for four years and still love it! It has everything we need, is easy to set up, and very user-friendly. The support team is always responsive and helpful. Highly recommended!
Thanks so much for the wonderful feedback, and for continuing to use Wholesale Gorilla for over 4 years! Your satisfaction is our top priority, and we're just an email away whenever you need us.
We've use Wholesale Gorilla for several years, and are fully satisfied with the app and the team behind it. The app works as claimed, is easy to use, and the few times we've had to contact the developer, the responses have been timely and the issues always are resolved.
We have no reason to even look at a competitor. Thanks Wholesale Gorilla!
We strive to provide great service, and the fact that you’ve stuck with Wholesale Gorilla for over 4 years tells us we’re doing something right. We really appreciate it!
Outstanding customer support. We had an issue due to updates that I was having a difficult time troubleshooting. The support team investigated, determined what was causing it, and guided me through fixing it. The fix was done quickly and we are back on track!
We strive to provide excellent service, and your feedback helps us do that. Thanks so much!
Huge fan! We had an issue with special pricing on a sale and Ann came online after hours and worked me through the problem on a zoom call. Amazing customer service! Highly recommend this app!
We have been using Wholesale Gorilla for a few years. Customer service is always fantastic. The team even went above and beyond and customed the quick order form for me based on a feature request I have been eagerly awaiting to resolve some ongoing issues.
Thanks so much! We are absolutely delighted to hear that you love Wholesale Gorilla; we pour our hearts into making the app great, and your review is a huge motivator.
Lightning fast customer service!! I had one of my wholesale customers report issues with checking out on our site - I contacted Wholesale Gorilla about the issue and they responded immediately. Clementine did some troubleshooting and had the issue resolved really quickly, which was such a relief. This is one small business that will be working with Wholesale Gorilla forever!
We're over the moon about your feedback! Thanks for relying on Wholesale Gorilla to help with your wholesale business, and we look forward to bringing you even more great features down the road.
Great app and great customer service. I love having one Shopify site that serves both B2C and B2B customers. I literally rely on this app to run the B2B side, which is 90% of my business.
Thanks so much for the feedback; Discount Codes remained one of our most requested features, so we're thrilled to be able to provide it to our customers.
The customer service you get with this app is fantastic. They even went above and beyond to help me troubleshoot an issue that didn't have anything to do with the app. I would recommend this app to those looking for a wholesale option. The price rules are super simple to set up.
It's fantastic to hear you're enjoying Wholesale Gorilla! Thank you for your review, and stay tuned for exciting new features.
