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Many apps claim to have good support but mostly you end up in a never ending loop which does not solve the problem. I have tried all wholesale apps (installed/uninstalled at least 12)
Wholesale Gorilla helped my website get up and running in less than 5 days. The service is absolutely brilliant - pragmatic en efficient. Kudos to Serhii en Clementine!
Thank you so much for this glowing review! We're always happy to help when needed, and hope to assist with your wholesale offerings for long to come.
Great,
The team is always fast and helpful
Thank you for being a long-time customer. We really appreciate your business!
Easy to use, wholesale customers love it. Would be great to be able to see the wholesale sales separate to the online sales for reporting and KPIs.
Ken Brummage of Gorilla Wholesale offered me amazong support and helped me understadning fully how the app works.
I would defintely recommend a Calendy chat with Ken in your free trial if you are thinking of taking a Wholesale App, he takes a common sense approach to working things through and understands what would work best for me.
We're sorry you did not have a positive experience with the app. The communication delays are being addressed as we're rolling out chat support in the coming week as well as onboarding-specific support to assist new users on the app. We hope you will consider Wholesale Gorilla in the future. We're committed to providing our users with a positive experience, and we're confident that you'll be happy with the app once the communication delays are resolved.
Facile d'utilisation et complète, l'application Wholesale Gorilla est exactement ce que je recherchais pour le volet vente en gros de ma boutique. De plus la qualité ainsi que la rapidité de l'équipe de soutien pour répondre aux questions est excellente. Je recommande fortement.
Thanks so much! We're pleased to offer quicker support thanks to our new chat feature, which gives you direct access to our experts for quick and easy help.
Sie schaffen es leider nicht die App qualifiziert zu übersetzen Support hält ein hin aber hat keine Lösungen die App ist absolut nicht verständlich und ihr Preis definitiv nicht wert
Thank you for testing our app. Our app admin is not available in German, only English. Recently Shopify rolled out auto-translation in the Shopify App page, which gave the impression our app and many other apps were enabled for German and other languages. We apologize for the confusion. If you would like to try us out in the future, we're happy to facilitate the install process with you over Zoom to hopefully alleviate any language issues in the app admin. Thank you again.
The best available wholesale app in shopify. Have been using more than a year. Good customer service and glad they keep upgrading.
Just updating my review. Still using Wholesale Gorilla after 4 years. Works great!
This app is very useful and does what it promised. Very easy to use and customer support is very prompt and helpful! Highly recommended
We have been using this app for over 4 years and they don't disappoint!
This app is easy to install and easy to set up. Great customer service there to help with short turn around. We were in the middle of updating our site and had to switch themes. The switch was done smoothly! Highly recommended!!!