Wholesale Gorilla , 249 recensies

Algemene beoordeling
4,5
Cijfers per recensieniveau
  • 81% recensies zijn 5 sterren
  • 6% recensies zijn 4 sterren
  • 4% recensies zijn 3 sterren
  • 2% recensies zijn 2 sterren
  • 7% recensies zijn 1 sterren
18 mei 2023

This app let me cancel my other subscription costing much more money.
It does what I need.
Plus I had a few questions & they were answered very quickly !!!!

Principle Denim
Verenigde Staten
1 dag gebruiken de app
17 januari 2022

Wholesale Gorilla is a great app and their customer service is amazing. They did most of the work installing and configuring the app FOR us and then once we needed some styling changes and dev work we couldn't do ourselves without access to the code, they stepped up and delivered a timely manner. Definitely recommend

JAMBAR
Verenigde Staten
Ongeveer een maand gebruiken de app
22 mei 2021

If you need wholesale functionality this app does everything you could want in a simple and straightforward way. Customer service is excellent- Zach especially helpful - quick and clear response to any queries I had. Beats having to set up a separate site in Shopify for wholesale - that's for sure! I do not hesitate to recommend this app.

Espe Vegan Corp
Canada
Ongeveer een maand gebruiken de app
Bewerkt 21 maart 2022

We downloaded Gorilla as it was recommended to us, but we had issues setting up the app. We raised issues with Shopify who referred issue to Gorilla for help. We have contacted Gorilla 3 times for help via various means and DEADEND. Not heard anything back. This seems to be a typical problem. So we are moving to another app, as if we have this much trouble when starting, the lack of communication with Gorilla will not work moving forward. UPDATE - TEAM GORILLA GOT BACK TO ME QUICKLY FOLLOING THIS REVIEW AND WERE VERY PROACTIVE AND HELPFUL. THEY RESPONDED TO MY QUESTION AND WERE VERY THOROUGH IN THEIR REPLIES. THUMBS UP TO TEAM GORILLA FOR THAT.

cGPMAX
Nieuw-Zeeland
Ongeveer een maand gebruiken de app
Wholesale Gorilla heeft geantwoord 16 maart 2022

Hey cGPMAX Team. This communication issue is something that we are currently working to resolve and we are sorry that it has affected you and your business.

We have an e-mail on file that begins with "orders@" and will reach out directly today. I am open to taking some time to go over any issues you may have over a video call.

I understand that you may already moved on to another app, but we can at least communicate in some fashion to ensure that you did not incur any undue charges. If you are still open to the app at that point we look into solving whatever issue you may have run into. We believe that our solution is the best on the market and ultimately we want it to be easier for your business to succeed.

Bronson | CEO |Wholesale Gorilla

4 juli 2019

I was really looking forward to using this app for our whole sale clients due to its lighweight structure. The staff was supportive and able to explain a lot of things to us. Unfortunately, it did not work out. First of all because it was conflicting with another filtering app. The lightweight structure does also mean a couple of important features like variable minimum purchse amounts and tiered discounts for larger spenders weren't available. But I will keep this app on my radar and may reconsider when they add new features.

Fighters Inc. - Martial Arts Equipment
Verenigde Staten
29 dagen gebruiken de app
Wholesale Gorilla heeft geantwoord 7 juli 2019

Thanks for the feedback! Unfortunately filtering apps significantly rebuild your theme code in a way that removes the data most wholesale apps need to change prices to wholesale. Wholesale apps that create hidden or duplicate variants can sometimes run alongside filtering apps, but most modern wholesale apps are moving away from this approach since it comes with a number of limitations. We'll be sure to let you know if we are able to support filtering apps in the future.

29 maart 2019

Not as seamless as you may think but the developers will help you integrate the app to your Shopify theme. It combines a lot of useful features into one neat app. Requires some knowledge of html, css and liquid if you want to make customization. Overall, it is a great app that is worth the cost.

Regent Bond Inc
Verenigde Staten
29 dagen gebruiken de app
12 april 2021

Awesome app. i just sorry to say that i'm trying to communicate with the support since last week and nobody wrote me back yet, if they dont fix a code form me i'll need to find another app.. please write me back i really like this app!

NEWLEIVIP
Italië
26 dagen gebruiken de app
Wholesale Gorilla heeft geantwoord 12 april 2021

Thanks for the kind words!

I'm sorry you had some trouble getting in touch with us!

I looked through our support tickets and didn't see any emails from the email associated with your store. It's possible that our spam filter may have caught your messages. I'm sorry about that!

We've reached out to you via the email we had on file for your store. We're happy to help with any issues you have.
Thanks,
Matt

Bewerkt 27 juni 2019

The app is ok. I had some frustrations, but they were addressed. However, I will probably search for another app that allows exclusion of product variants. For instance, I have one product that has about 27 different variations. All 27 of those variations show up eventhough only 2 of those are offered as wholesale. This is very inconvenient and will lead to confusion for my wholesale customers.

Garner's Garden
Verenigde Staten
23 dagen gebruiken de app
Bewerkt 10 oktober 2020

We just started using Wholesale Gorilla at konzuk.com. We were very impressed by their sales support (Thanks Clementine!) answered the 100's of questions we had regarding functionality. Their tech support (thanks Zach!) exceeded our expectations finessing the interfacing to match our brand. We have already enjoyed successful wholesale orders using the platform—noting its ease of use and simplicity. We definitely recommend this application.

Wearable Architecture - KONZUK
Canada
23 dagen gebruiken de app
26 oktober 2018

These guys have the best support of anyone I've worked with from the Shopify app store. I can't thank them enough for their time and assistance to help make this program work with my site. They are rock stars. Give them a shot.

My Girl in LA
Verenigde Staten
22 dagen gebruiken de app