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We've been using this app for longer than I can recall and I can't say enough about the customer service. Any time I have an issue, often a user-generated issue (not a problem with the actual app), I get a prompt, thorough and friendly response and it gets resolved ASAP. In this day and age, to be able to actually communicate with a person in a timely manner is a huge win! The BEST customer service, hands down!
Thank you so much for continuing to use Wholesale Gorilla over the last 6 years, as well as for sharing your experience with the app over that time. We look forward to serving you for long to come, and are just an email away if help is ever needed.
Powerful software but very minimalistic & simple. Customer service has been top notch and helped me every step of the way. Highly recommend!
We work hard to deliver quality and your review is a wonderful reward. Thanks so much for sharing your experience!
Weve been using WG for 6 years and they’ve had consistently great customer service and tech support. It’s easy to use and reliable. Highly recommend.
Your 5-star review makes our day, especially coming from a 6 year user! We're always striving to exceed expectations, and can't wait to bring you even more great features.
The app is simple to use and their customer service is amazing. The app has allowed us to quickly and easily support our wholesale clients to the tune of over $750K.
We added this app to our shopify to manage our wholesale accounts without having to pay Shopify themselves over 2 grand a month to basically do the same exact thing. This App has been AWESOME! It does everything we need and more! It was a little bumpy getting everything set up, but it's the same as everything else, as we are not computer nerds. We are just a small business expanding into online ordering :) The customer service has been amazing, they are so helpful and walked us through every step of the way! I HIGHLY recommend Wholesale Gorilla if you are needing to maintain wholesale clients and have the ability to let them place orders online. It's streamlined and easy to work for the customer as well. P.S. This app does not interfere with the retail side of your online shop, it just adds a whole new side for wholesale customers and neither can see the other side. Wholesale is only available to wholesale, and retail is only available to retail. Hope this helps! Get this app!!!!
Update: It has now been 6 years using wholesale Gorilla, and it is by far the best backend wholesale platform to date! We have kept them for so long because it works, every, single time. Customer service is amazing and our wholesale customers don't ever have any issues which says a LOT all by itself! 10/10 recommend!
We've been using Wholesale Gorilla for years now and they have been fantastic. I can not recommend them enough. If you ever have an issue (which is super rare) their support staff is top notch as well. They take minutes to respond, not days, and get things fixed instantly. Such a great company. Try them out, you're going to love this app!
Thanks so much for the 5-star rating! We're committed to keeping you happy, and are just an email away if help is ever needed again.
We’ve been using Wholesale Gorilla for a while now, and it’s been a great addition to our Shopify store. It makes it super easy to connect directly with our wholesale accounts without jumping through hoops or paying Shopify’s premium wholesale costs. Setup was straightforward, and it just works.
One of the best parts? Their support team is actually helpful and responds quickly when you need them. That alone makes a big difference.
Your kind review absolutely made our day! We appreciate your business over the last 5 years, and look forward to helping further.
The wholesale gorilla app works great for our webshop with wholesale and retail customers. It makes it very easy to set different wholesale conditions, while using the same inventory and product information.
Besides the support team is great and is also willing to implement small custom preferences. We are a fan!
Thank you for your review, especially for mentioning how easy our app is to use. We're glad you're enjoying it!
We continue to add new features and functionality, and we're excited to share them with our customers in the near future. In the meantime, please let us know if we can help further.
I was experiencing problems with wholesales discount at the check out as we are using multiple apps for our needs. I was reaching out to support from every single one of these. Wholesales Gorilla was my last one left and Serhii from support was a Gods sent. He spent multiple hors trying to get the bottom of this and keeping me in loop every step of the way! And he did it, he sorted out what others could not. Even more, after sorting out the problem he also cleared all what could possibly cause future problems. I am very thankful for all his help!
Thanks for the review. We put a lot of love into Wholesale Gorilla, and we're happy to hear you love it too!
I've been using this app for a few years now and enjoy it. It's got the functionality I need for a good price. There have been the occasional hiccups, but their customer service team is responsive.
Thank you for your kind words! We're glad to hear that you've been enjoying the app. We're always happy to help via email or via our new chat support.