Wholesale Gorilla , 247 avaliações
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Awesome app. i just sorry to say that i'm trying to communicate with the support since last week and nobody wrote me back yet, if they dont fix a code form me i'll need to find another app.. please write me back i really like this app!
Thanks for the kind words!
I'm sorry you had some trouble getting in touch with us!
I looked through our support tickets and didn't see any emails from the email associated with your store. It's possible that our spam filter may have caught your messages. I'm sorry about that!
We've reached out to you via the email we had on file for your store. We're happy to help with any issues you have.
Thanks,
Matt
Poor interface and no option to change currency. I applied discounts and they are not working. Waited 4 days to get it installed.
I'm sorry you were unhappy with your experience. Unfortunately the Shopify API we use does not support multiple currencies, but as soon as they do we will be sure to incorporate it into our app. It looks like you temporarily closed your store a day after installing at which point Shopify alerts us that your store is no longer active and we automatically remove your shop from the install list. This is a bit confusing as the app is still listed on your apps page, so apologies for any inconvenience and unintended delay in the setup process. If you decide to install in the future let us know and we are happy to give you a free month for any trouble. Please don't hesitate to reach out with any questions.
Is a very usefull app, unfortunately is hasn't have the option to translate to other languages beyond english. I needed texts in spanish so I had to uninstall it.
Thanks so much for the feedback. We have listened and are excited to announce the release a translation feature for Wholesale Gorilla! You can now translate wholesale messages and pages to Spanish, French, Italian, German, and Hungarian, with more to come.
Very disappointed as I have been waiting for 3 days for the app to be uploaded and still nothing. No replies from support when I have emailed. I will probably try another app.
Hi Mahia,
I'm sorry for the frustrating experience and the delay on your install.
It looks like we originally reached out about a conflicting wholesale app that was already installed on your theme. We needed that conflicting app to be removed before we could move forward with the install.
We typically can install our app's theme code within 1 business day, but some app conflicts like other wholesale apps, can slow down the process, as we aren't able to install our app on any theme that's running other wholesale functionality. I apologize for the delay in completing your install.
If you'd still like to try out the app, we'd be happy to reset your trial and complete the install once the conflicting wholesale app is removed.
Sorry again for the miscommunication. If you have any other questions, please don't hesitate to reach back out!
Best,
Matt
This is the best wholesale app available. We spent a considerable amount of time testing other apps that all had at least one issue that prevented us from using them. I would strongly recommend not wasting time as we did, install this app and you will not be disappointed. Customer support is also the best experience we have had so far with any shopify app.
The app might be fine for many people, but beware of needing to Uninstall it. Their uninstall instructions only remove partial code, with warnings that removing more code could break the website. Thankfully we have a back-up.
Hello, I'm sorry there was confusion around the uninstall process. Our support team is always on hand to help, including with questions around uninstalling. If you still need assistance please don't hesitate to reach out. Thanks!
This does not work the way it claims. Then when I uninstalled the app it will not allow me to delete all these extra unneeded pages that the app created. This is not a good practice.
I'm sorry for any confusion around the uninstall process. Our support team reached out to see if you need any help removing these pages. Please let us know if we can help in any way.