Rezensionen (768)

Gesamtbewertung
4,7
Anzahl pro Bewertungsstufe
  • 86 % der Bewertungen sind 5 Sterne
  • 6 % der Bewertungen sind 4 Sterne
  • 0 % der Bewertungen sind 3 Sterne
  • 1 % der Bewertungen sind 2 Sterne
  • 6 % der Bewertungen sind 1 Sterne
12. Juli 2024

Alex was extremely helpful. He communicated very clearly and fixed my problem without having to change much of my code. Minimal changes keeps all my old code working well, but the glitch he fixed, he fixed quickly and then was very patient with me as I tested different browsers and situations to make sure everything was still running smoothly.

notofthisworldiconsandbooks.com
Vereinigte Staaten
Mehr als 6 jahre mit der App
Orbit hat geantwortet 15. Juli 2024

I'm so glad to hear Alex was such great help to you. It means a lot to have such positive feedback about my team. Thank you! - Emily, Head of Support

13. August 2024

Been using this app for several years now. It works as advertised, and the customer support is amazing. We have over 3000 products on our website and hundreds of dealers.

PCI Race Radios
Vereinigte Staaten
Mehr als 6 jahre mit der App
Orbit hat geantwortet 15. August 2024

Thank you so much for this review. It really means a lot to us! - Emily, Head of Support

1. Juli 2024

We had a small issue with something we had done so contacted support through their chat. Kay was quick to respond and very helpful. We had our issue fixed in no time at all. Very impressed with their service, Thanks again.

biancalorenne.co.nz
Neuseeland
Etwa 6 jahre mit der App
Orbit hat geantwortet 4. Juli 2024

Thank you for this review! So glad to hear Kay was a great help to you, I will pass this feedback along :) - Emily, Head of Support

13. Juni 2024

This app has and is very useful for our store because it opens up functions that Shopify doesn't offer naturally. We have been using this app for over a year, and every time we run into issues or have questions, they have always helped us out.
With chat integrated into their app, the response time is quick and professional. I recently got help from Kay about their product visibility feature, and I can't wait to get started and explore how we can best utilize this additional feature.

Stuart Alexander & Co
Australien
Etwa ein jahr mit der App
Orbit hat geantwortet 17. Juni 2024

Thanks for sharing your experience using Wholesale Hub to run your wholesale business. I love to hear that you've enjoyed our Live Chat support, and are getting started with taking advantage of our Product Visibility feature for built-in access control.

- Danny, CEO

29. Juli 2024

If we could give more then 5 stars we absolutely would! Working with B2B and Orbit was an amazing experience! Our process of changing from Squarespace to Shopify was a challenging one and creating exclusive rules / options for our wholesale buyers was made so easy by the staff. We spoke with several members over the course of the process and everyone was able to pickup right where the previous member left off. This allowed for no down days in between our endless questions and need of support. Again we cannot rave enough about this company and most importantly their employees. Kay, Jack, & Rob were amazing!

Wanderlust Hats & Apparel
Vereinigte Staaten
27 tage mit der App
Orbit hat geantwortet 31. Juli 2024

WOW, I cannot thank you enough for this review!! I think this is the best one we've ever seen. I'm so glad you had such a great experience, thank you so much for taking the time to share it! - Emily, Head of Support

20. August 2024

Excellent App. Does everything that I need it to do in order to run my wholesale business on Shopify. The support is excellent as well. Always responsive and helpful.

LTW Supply
Vereinigte Staaten
5 monate mit der App
Orbit hat geantwortet 22. August 2024

Thank you!! - Emily, Head of Support

6. September 2024

I had a very positive experience working with the B2B team. I was able to seamlessly set up my wholesale system with all the help and support I needed. Super grateful to the team and for the ease of use of the app!

Elana Gabrielle
Vereinigte Staaten
6 monate mit der App
Orbit hat geantwortet 9. September 2024

Thank you so much for this review! - Emily, Head of Support

2. September 2024

Kay was super helpful and got to the bottom of our issue quickly.

Write To Me Wholesale
Australien
Fast 3 jahre mit der App
Orbit hat geantwortet 4. September 2024

I'm so glad to hear this!! Glad we were able to get your issue resolved quickly. Thanks for leaving this review :) - Emily, Head of Support

6. August 2024

This app runs pretty well and has made wholesale an option for our store. The response from support is quick and they have been able to resolve or answer all our questions along the way.

Great Eastern Sun
Vereinigte Staaten
Fast 2 jahre mit der App
Orbit hat geantwortet 8. August 2024

Thank you!! - Emily, Head of Support

28. Juni 2024

I highly recommend the app and customer services are 10 out of 10, Sara was very fast with a friendly response

AE CAR
Vereinigtes Königreich
Mehr als 5 jahre mit der App
Orbit hat geantwortet 2. Juli 2024

Thanks so much for using our app for 5 years! I'm glad you had such a positive experience with our support team :) - Emily, Head of Support