Rezensionen (777)

Gesamtbewertung
4,7
Anzahl pro Bewertungsstufe
  • 86 % der Bewertungen sind 5 Sterne
  • 6 % der Bewertungen sind 4 Sterne
  • 0 % der Bewertungen sind 3 Sterne
  • 1 % der Bewertungen sind 2 Sterne
  • 6 % der Bewertungen sind 1 Sterne
2. September 2024

Kay was super helpful and got to the bottom of our issue quickly.

Write To Me Wholesale
Australien
Fast 3 jahre mit der App
Orbit hat geantwortet 4. September 2024

I'm so glad to hear this!! Glad we were able to get your issue resolved quickly. Thanks for leaving this review :) - Emily, Head of Support

29. Juli 2024

If we could give more then 5 stars we absolutely would! Working with B2B and Orbit was an amazing experience! Our process of changing from Squarespace to Shopify was a challenging one and creating exclusive rules / options for our wholesale buyers was made so easy by the staff. We spoke with several members over the course of the process and everyone was able to pickup right where the previous member left off. This allowed for no down days in between our endless questions and need of support. Again we cannot rave enough about this company and most importantly their employees. Kay, Jack, & Rob were amazing!

Wanderlust Hats & Apparel
Vereinigte Staaten
27 tage mit der App
Orbit hat geantwortet 31. Juli 2024

WOW, I cannot thank you enough for this review!! I think this is the best one we've ever seen. I'm so glad you had such a great experience, thank you so much for taking the time to share it! - Emily, Head of Support

6. August 2024

This app runs pretty well and has made wholesale an option for our store. The response from support is quick and they have been able to resolve or answer all our questions along the way.

Great Eastern Sun
Vereinigte Staaten
Fast 2 jahre mit der App
Orbit hat geantwortet 8. August 2024

Thank you!! - Emily, Head of Support

1. Oktober 2024

This app works really well for offering wholesale customers their own pricing levels, and also offers a few extra features to help with wholesale customers, such as Account Customer processing, minimum order amounts, shipping customisation, and a quick order form. Can't fault the support. They have quickly helped us solve a few minor issues.

Minibearings
Australien
11 tage mit der App
Orbit hat geantwortet 3. Oktober 2024

Thank you so much for this review! - Emily, Head of Support

6. August 2024

The B2B Wholesale Hub support team is super efficient and prompt in assisting with troubleshooting! Thank you for making the experience so wonderful x

Emma Kate Co
Australien
Mehr als 6 jahre mit der App
Orbit hat geantwortet 8. August 2024

Aw this review is so kind, and very much appreciated! Thank you! - Emily, Head of Support

13. Juni 2024

This app has and is very useful for our store because it opens up functions that Shopify doesn't offer naturally. We have been using this app for over a year, and every time we run into issues or have questions, they have always helped us out.
With chat integrated into their app, the response time is quick and professional. I recently got help from Kay about their product visibility feature, and I can't wait to get started and explore how we can best utilize this additional feature.

Stuart Alexander & Co
Australien
Etwa ein jahr mit der App
Orbit hat geantwortet 17. Juni 2024

Thanks for sharing your experience using Wholesale Hub to run your wholesale business. I love to hear that you've enjoyed our Live Chat support, and are getting started with taking advantage of our Product Visibility feature for built-in access control.

- Danny, CEO

28. Juni 2024

I highly recommend the app and customer services are 10 out of 10, Sara was very fast with a friendly response

AE CAR
Vereinigtes Königreich
Mehr als 5 jahre mit der App
Orbit hat geantwortet 2. Juli 2024

Thanks so much for using our app for 5 years! I'm glad you had such a positive experience with our support team :) - Emily, Head of Support

22. Juli 2024

App does what is required... giving us the ability to provide trade and discount pricing. We had a couple of issue upload .csv file with trade pricing but the customer service was super quick at advising us how to do this

Avoca Interiors
Australien
Etwa ein monat mit der App
Orbit hat geantwortet 25. Juli 2024

Glad to hear we were able to get everything sorted out for you!! - Emily, Head of Support

2. Juli 2024

Top Marks for Alex, he helped me with the net terms features and provided excellent answers to all my queries

My Car Cleaning
Vereinigtes Königreich
Fast 2 jahre mit der App
Orbit hat geantwortet 4. Juli 2024

Thank you for this review!! I really appreciate it :) - Emily, Head of Support

24. Juli 2024

Kay was so helpful! She went above and beyond in helping us solve a coding issue by giving us clear instructions on how to go about resolving the problem.

This is Eden Hong Kong
Sonderverwaltungsregion Hongkong
6 monate mit der App
Orbit hat geantwortet 25. Juli 2024

Thank you for the review! Will pass this feedback along to Kay :) - Emily, Head of Support