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Setting up a wholesale arm as well as an internal system in it's entirety for a small business was a pretty daunting task for me. This app was the needle in the haystack. For what you pay, you get amazing and quick support. It does what it's supposed to at a fraction of the cost of other options. They keep up with Shopify updates. Could not give them enough praise.
Thanks so much for this review! Will pass the kind words along to Jack! - Emily, Head of Support
I have been very impressed with the quality of all Pixel Union apps - specifically the Wholesale Club app. It has met a great need of ours to eliminate the need to set up a separate wholesale site. We've set up several pricing tiers depending on the product groups and level of wholesale customer. We needed to add the Custom Prices module but it enabled us to do exactly what we need seamlessly with our existing site. I've received prompt help and resolution from Rob and team at Pixel Union whenever needed. They follow through on feedback received to help ensure my store and my customers experience is excellent. I would recommend this app, along with their suite of apps to help bring your ecommerce site to the next level.. Thank you again!!
Amazing support team! They did help me setup the app and it works perfect! Simple but perfect app for my B2B shoppers!!!
Thank you so much!! - Emily, Head of Support
Very helpful...we wanted a special customisation and their team went out of their way to do it in a very quick timeframe. Their response times are quick, friendly and professional. In terms of the App, it functions exactly how it is described. 10/10 would recommend this App to any business making the leap into wholesale.
Thank you so much for leaving us such a positive review!! I'm thrilled to hear it's been a great experience using our app so far! - Emily, Head of Support
The app works very well, easy to setup. Technical support is fast and efficient. I recommend to everyone who needs to do wholesale.
Thank you! - Emily, Head of Support
We use this app for our wholesale accounts. It has made the ordering process easier for everyone. We have a faster turnaround with dealer orders and they are able to see what is currently in stock and ready to ship.
The set up was easy and did not take a long time.
Anytime we have had issues with the app, the customer service response has been immediate. They have been quick to solve or help us solve any issue we have had.
Definitely recommend this app!
Technical support responds with in 24 hours and are very helpful. This app works great, even with our complex wholesale pricing structure. The NET30 option is a huge bonus.
Excellent customer support; app is extremely easy to use.
I tried a different wholesale before checking out Supple's- it didn't work at all! Impacted my site's load time, and it totally screwed up my back end. I had to waste a whole day manually deleting unwanted product variants. They also charged me a huge fee to install liquid code!
Since I have already been using Supple's Collection Filter app for 2+ years, I decided to try their wholesale app. No fee for the first liquid code installation! No added product variants. WAY easier to use- products sync in under 4 minutes. Fast, informative response from their dev team, and no annoying instruction videos to watch (seriously can't stand those). It works. Can't wait to finally launch my wholesale program.
Paige and her team have been amazing helping us every step of the way getting the app set up to work for us and our theme. We've reached out to them several times and they got the work done fast. Having this app on our site has drastically improved our wholesale conversions. Thank you!