Rezensionen (791)
Anpassen
-
Nach Bewertung
The Wholesale Club offer great support and go above and beyond to help make sure the app is working correctly in your Shopify theme correctly.
Great app, I was happy to find that they are the same company who created my theme, so there was no integration issue that you might find in other apps.
Obviously, a third party app isn't as elegant as a customer group pricing solution from Shopify itself, however, a Shopify Plus Plan is required for that. Until you are ready to drop that 2k a month, this is your best bet. Quick and competent Support.
Rob and Paige have been a great help with the installation and usage of this app. Very happy with the prompt customer service and functionality of the app. Thanks! Edit to add: Needed further support with some functionality issues relating to how WC worked with our custom theme. They've been super helpful and attended to any issues very promptly and resolved all issues. Thanks again!
The support team at Supple is what makes their apps so great. They're extremely flexible with your requests and can implement them quite quickly. Their wholesale app now does what I need it to do, and I would highly recommend using Supple for all of the apps that they offer.
What I like about it: I can set a minimum amount for wholesale orders, and until that minimum is set the "checkout" button is hidden from view. Once that minimum is met, the checkout button is live again.
What I was not thrilled about: I needed to add on not just one, but two $99 surcharges to get the functionality that I think should be included in a basic wholesale system -- per-product pricing (as opposed to category-wide percentage discounts) and minimum order quantities (which is a basic feature and not included unless you pay extra). For a per-month pricing structure, these should be included. Seriously, pay per month AND pay to enable functionality before you can start paying per month forever and ever? Um, that's not cool.
However, that doesn't stop a five-star review, because once set up, this app is PERFECTION. And customer service is SPEEDY and very communicative. So that, plus the fact the app WORKS and doesn't require tinkering once it is set up, makes a five-star product. I'm completely satisfied with the results.
Fantastic app with wonderful customer service! With many distributors this is going to make our life so much easier. HIGHLY recommend!
Thank you so much for this review!! It means a lot to us :) - Emily, Support Lead
A very well structured app. Marius' responses are really fast - really pleased with the app and the support.
UPDATE: March 2018 - another great response from Supple on a tricky technical issue I encountered that I was unsure about. Speedy response, super polite at every step and a 100% perfect solution in the end. Thanks to all the team at Supple.
Although not using all the features of Wholesale club, we needed to bypass the standard checkout & also offer different levels of discount to certain customers.
This app does it perfectly!
James was very quick to help out with small styling changes we needed too.
Support was great in getting us setup with a theme that has a lot of pieces and is definitely not standard. Great value and takes care of 4-5 apps worth of features. Product visibility, wholesale discounts & and all the goodies.
I really appreciate you sharing this! I'm glad to hear you're using our newest feature, Product Visibility :) - Emily, Head of Support