Arvostelut (791)
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Great app,
Received excellent support when I had a third party app that also interacted with the cart page break things.
Great app and awesome support!
We have been using bold's app for over a year now but had to change due to incompatibility of the bold app with another app we want to install.
The team have been great to swap us over and the literally managed to do the whole swap in a day and our customers did not notice a thing. Migration without a hitch - great!
Wish we could have gone with suppleApps from the beginning would have saved a lot of cash customising the Bold solution to make it fit our needs...
July 7, 2020
This app has been having issues since June 29, 2020. It's been applying discounts to some customers and not others. Please launch an update soon to resolve this issue.
This app has been awesome to allow my wholesale customers to check out with NET30 payments and shop around a different store than my D2C customers. I use this app with most of its add ons to create a shop completely personalized to my wholesale buyers. I recommend using this app with the Locksmith app as well so that you can hide wholesale products from D2C and hide online products from Wholesale buyers. Great app and awesome support when you want customized code so that it looks a specific way! We had them hide the normal checkout button from wholesale customers so that all orders are created as a draft order in Shopify. HIGHLY recommend!
Really disapointed.
I am trying to have help since week and still no answers and I m paying the monthly fee meanwhile while the app is not active.
I've been asking maybe 10 times to set up on my new theme and nothing...
Hope they will answer me, now I am writing here !!
Wholesale Club makes sourcing product from my online store to brick and mortar locations super easy, and clean on the back end. There were a few small bumps in setting it up but the team was super responsive!
Customer service? not so much,
the app have complicated installation,
Not like all the other apps install Pay and go,
Payed for additional things you need to pay outside of shopify platform
and still after i install and pay $100 more the the custom pricing , non of the app features work yet,,,, Days of waiting and try to fix so simple thins,
i wish i know this will be so much hassle to do
L’ applicazione ha continui malfunzionamenti, attualmente il mio sistema di listini non funziona da 10 giorni, non ho avuto nessun riscontro con l’assistenza ne tanto meno un risultato, il mio canale di lavoro è inattivo da 10 giorni, tutti i clienti non possono accedere ai listini e non c’è niente da fare, senza parole
Ciao, ti abbiamo contattato per risolvere questi problemi e non abbiamo ancora ricevuto risposta. Controlla la tua email e rispondi il prima possibile! - Emily, Head of Support
We installed this app in a test shop to try it out, and after being happy with how it works we are now busy installing it into our live shop.
But you need a lof of patience with this app because support is really slow and a lot of times they don't read your question properly. This means that most questions sent to support will take a couple of days to get a proper answer, mostly because it has to go back and forth a couple of times. Plus for some reason you need support to get the app up and running for the first time, so installing this app will take a couple of days. This is really frustrating and time consuming, so make sure you have the time and patience if you want to use this app.
Hi there — it looks like some of your emails caught us over the weekend (outside of business hours) so we apologize for the delay. The app does have an automatic installation process initiated by the merchant (yourself) but with customized theme setups there can be snags, requiring our support team to resolve. We've sent you a follow-up email to address any additional concerns, so please keep an eye out in your inbox!
We got this app to make our different wholesale pricing tiers work more efficiently and have volume discounts apply automatically. We were previously using Bold's Pricing app but it didn't work with Facebook or Instagram so we cou'dn't sell there without seeing wonky prices which was something we really wanted to be able to do. Wholesale Club works smoothly with all socials. We had a couple hiccups in the beginning bc of our Shopify theme but they were able to help us out. Just be aware that before you publish your shop with the app, make sure everything is working bc their support takes about 24 hours to get back to you. Their customer service was great though and we highly recommend this app for all of your wholesale pricing needs!