Arvostelut (791)

Kokonaisarvio
4,7
Lukumäärä luokitustasoa kohden
  • 86 % arvioista on 5 tähteä
  • 6 % arvioista on 4 tähteä
  • 0 % arvioista on 3 tähteä
  • 1 % arvioista on 2 tähteä
  • 6 % arvioista on 1 tähteä
24. heinäkuu 2024

Kay was so helpful! She went above and beyond in helping us solve a coding issue by giving us clear instructions on how to go about resolving the problem.

This is Eden Hong Kong
Hongkong – Kiinan erityishallintoalue
6 kuukautta sovelluksen käyttöä
Orbit vastasi 25. heinäkuu 2024

Thank you for the review! Will pass this feedback along to Kay :) - Emily, Head of Support

25. elokuu 2024

Very fast and great support

SuperDokan
Yhdysvallat
4 kuukautta sovelluksen käyttöä
Orbit vastasi 27. elokuu 2024

I'm so happy to hear this, thank you for sharing! - Emily, Head of Support

13. kesäkuu 2024

This app has and is very useful for our store because it opens up functions that Shopify doesn't offer naturally. We have been using this app for over a year, and every time we run into issues or have questions, they have always helped us out.
With chat integrated into their app, the response time is quick and professional. I recently got help from Kay about their product visibility feature, and I can't wait to get started and explore how we can best utilize this additional feature.

Stuart Alexander & Co
Australia
Vuosi sovelluksen käyttöä
Orbit vastasi 17. kesäkuu 2024

Thanks for sharing your experience using Wholesale Hub to run your wholesale business. I love to hear that you've enjoyed our Live Chat support, and are getting started with taking advantage of our Product Visibility feature for built-in access control.

- Danny, CEO

28. kesäkuu 2024

I highly recommend the app and customer services are 10 out of 10, Sara was very fast with a friendly response

AE CAR
Yhdistynyt kuningaskunta
Yli 5 vuotta sovelluksen käyttöä
Orbit vastasi 2. heinäkuu 2024

Thanks so much for using our app for 5 years! I'm glad you had such a positive experience with our support team :) - Emily, Head of Support

2. heinäkuu 2024

Top Marks for Alex, he helped me with the net terms features and provided excellent answers to all my queries

My Car Cleaning
Yhdistynyt kuningaskunta
Melkein 2 vuotta sovelluksen käyttöä
Orbit vastasi 4. heinäkuu 2024

Thank you for this review!! I really appreciate it :) - Emily, Head of Support

3. heinäkuu 2024

Terrible support. I've submitted multiple requests to the support team, as I keep getting an error from the app saying that

"Install error
There’s been an issue with your install. Our support team is having a look, and we’ll be in touch via email ASAP."

No one gets back to me. There is no live chat. It's been so long since I have submitted the request and I can see on the admin panel that they haven't even logged in, to check out the issue!

Sira Cash & Carry
Yhdistynyt kuningaskunta
5 kuukautta sovelluksen käyttöä
Orbit vastasi 4. heinäkuu 2024

Hi - I'm sorry to hear you're having trouble getting in touch. We responded to your message yesterday with a fixed install, I believe our messages may be hitting your spam inbox. Please have a look there. Additionally, we do have live chat support, so please open your app and chat with us ASAP - we are online right now. Thank you! - Emily, Head of Support

10. heinäkuu 2024

Very easy to use and excellent support!

MMR Performance
Yhdistynyt kuningaskunta
Yli 3 vuotta sovelluksen käyttöä
Orbit vastasi 12. heinäkuu 2024

Thanks so much!! - Emily, Head of Support

9. heinäkuu 2024

amazing application !!! Thank you very much and your customer service is amazing very fast response !!!

Remington Medical
Kanada
3 kuukautta sovelluksen käyttöä
Orbit vastasi 11. heinäkuu 2024

Thank you so much for the review! - Emily, Head of Support

1. heinäkuu 2024

I shopped around for a while before choosing the app we wanted to use for B2B. This app covers all areas that we needed and is easy to set up. The response time to my many questions has been very fast. Thank you Kay for all the help. Even being in Australia the response time was quick. I feel confident in sharing the B2B access with our wholesale customers now. I would recommend this app to anyone wanting to sell wholesale without needing expensive software or Shopify Plus.

Olga de Polga
Australia
5 päivää sovelluksen käyttöä
Orbit vastasi 4. heinäkuu 2024

Wow thanks so much for this glowing review. I'm so happy to hear you chose us! - Emily, Head of Support

27. kesäkuu 2024

Great app. Does exactly what we needed but more than that the support is unparalleled. I really can't express my gratitude enough to the team for getting my stores up and running with customization.

Face Haus
Yhdysvallat
13 päivää sovelluksen käyttöä
Orbit vastasi 28. kesäkuu 2024

I'm so happy to hear this, thanks for sharing such great feedback about my team! - Emily, Head of Support