Arvostelut (771)
Tarkenna
-
Luokituksen mukaan
In terms of the app, it was a bit confusing at first on what I was able to do, but the support has always been fast and informative. There's proper explanation of the issues and how to resolve it.
I'm happy to hear you were able to get your concerns resolved through support! It means a lot to me to hear how helpful my team has been :) - Emily, Head of Support
Alex hopped on to help me out and was super cool. They managed to get me sorted after I got stuck trying to setup a reinstall for a new theme, and gave me some tips moving forward on how to fix it myself if I need to. Also they're just fun to chat with. Keep up the great work Alex :)
Wow I'm so glad to hear that Alex was so helpful!! Will definitely be sharing this positive feedback with them :) - Emily, Head of Support
We have been relying on Wholesale Club for several years with little to no issues. I am particularly grateful for Orbit's support team. Multiple times now I have reached out and Kay has responded and gotten me the help I needed quickly and professionally.
Thank you so much for using our app since 2022! - Emily, Head of Support
This is the best B2B app because of the flexibility and complete integration into your Shopify store - no separate sign in is needed. Their customer support is top notch and incredibly helpful and responsive. Highly recommend.
I really appreciate your kind words about my team!! - Emily, Head of Support
Installing the app and simply duplicating the theme allowed the sale prices to be displayed on the product list page and made the payment settings smooth, which was very helpful. The ability to set detailed discounts for customer tags and collections, as well as add extra fees such as shipping, felt highly versatile. Even when a minor error occurred, contacting support for investigation and correction made the implementation smooth, and I thought it was very good.
I really appreciate you taking the time to leave this review, the detail is so kind! Glad to hear it's been such a positive experience for you! - Emily, Head of Support
The customer service is excellent. Paige has helped us numerous times with coding a few tricky spots in our theme. The app works extremely well and there are no issues. The developers are constantly improving the app to make it a better experience for the end user. We are very happy to be a long-time customer for B2B Wholesale Club. 5-Stars and highly recommend this app!
I'm so glad to hear you've had such a great experience!! Thank you for sharing! Will pass this feedback along to Paige :) - Emily
This app is easy to navigate, set up, and works great. Support, when needed, has been super responsive and helpful.
Thanks so much! - Emily, Head of Support
Product works as described. The Support was fantastic and quickly resolved an issue we were having on our site.
Thank you so much!! - Emily, Head of Support
Have been using the app for nearly 3 years now for our wholesale site. Although it can be a little clunky at times, it works better than the other ones we tested when we were trialing other options. Overall I definitely recommend it as it has all the features we needed, such as allowing for discount codes and multiple wholesale tiers depending on customer tags with varying prices.
I'd give 10 starts to the support team, they are always very helpful and go above and beyond to assist.
Thank you for leaving this honest review! I really appreciate how long you've stuck with our app, and your acknowledgment of our support team. :) - Emily, Head of Support
I love the experience of using this App as a part of our Store Checkout Process! Alex is super helpful when it comes to delivering support over live chat. Highly Recommend!
Aw thank you so much for this great feedback about our live chat! - Emily, Head of Support