Arvostelut (775)
Tarkenna
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Luokituksen mukaan
Excellent app and extremely helpful staff!! We needed some way of offering discounted prices to specific tiers of customers, and this does the job. Highly recommend.
Top notch application.. Marius is very responsive and he helps us a lot fixing some theme issues during installation.. Thanks!
I have used this app for over about a year and it has one MAJOR flaw. When your wholesale customer builds their order by adding things to their cart and then adjusts the quantity in the cart it gives them an inventory error (and DOES NOT REFERENCE the item in the cart that there is an issue with). The error happens when the quantity is increased to more than you have in inventory. For instance, the customer puts in a quantity of 10 for and item you have 12 in stock for, and then when they are on the checkout/cart view page they adjust it to 13...then submit the order. The error is Error processing order: "Unable to claim inventory"...so, no reference to the item! This has been SUPER frustrating to my customers as they may have 30-50 items in the cart, adjust a few quantities and then the error with no instructions on how to fix it, some will not use my site to place orders now, so I have to manually adjust inventory off of emailed orders...understandable because they spend hours building their order all for nothing.
Customer service does not seem to want to address this issue, I have tried multiple times...I will be looking for a more complete solution.
Update 6/10/19 - No response from the developer yet.
Actually this has several precise specification, so you can do many thing as you imagine. Also you can get very kind support. no warries.
Thank you for the kind words! - Emily, Head of Support
The app has been seamless and user-friendly. Excellent support services. I dealt directly with Rob and he was very helpful and timely with his responses.
Happy to hear the app has been a smooth ride! - Emily, Support Lead
So far so good, this app works well with our theme and lets wholesalers see the prices they are paying throug our website in a clear and easy to understand manner.
This app has helped our wholesale needs, the customer service is quick and reliable, and would recommend it.
Feature wise the app is great, however, the lack of compatibility with Shop accounts is a massive drawback! We have reached out to support for an answer on whether this issue will be resolved and have had no response. Pretty disappointing because otherwise the app is great.
I'm sorry to hear you've been having trouble getting in touch! Looks like we responded to your message the same day you sent it. Can you check your spam folders? I've just sent you another email now as a follow-up. Hope to hear from you! - Emily, Head of Support
work well and very quick resoponse on questions. The cusomized pricing works reall well for our needs, and the product visibility feature works well too!
I'm glad to hear you've been pleased with our product visibility feature!! It means a lot to me to hear this positive feedback :) Thank you! - Emily, Head of Support
Alex is amazing - fixed my problem and found a couple of glitches that were also fixed. Such a relief to have someone on hand that knows what they're doing!!
Thank you so much for this review!! I'm happy to hear Alex was such a great help to you :) - Emily, Head of Support