Arvostelut (774)

Kokonaisarvio
4,7
Lukumäärä luokitustasoa kohden
  • 86 % arvioista on 5 tähteä
  • 6 % arvioista on 4 tähteä
  • 0 % arvioista on 3 tähteä
  • 1 % arvioista on 2 tähteä
  • 6 % arvioista on 1 tähteä
30. syyskuu 2024

Great app for wholesale, custom prices for different tags is great, wish the discount codes were still available but the app makes up for it. only small issue, uploading, csv can be tricky... for us it works great when using google docs, but so not much when using excel, (although this may be a "user error") Service is always excellent...

DigitalSmokeSupplies.com
Kanada
Yli 7 vuotta sovelluksen käyttöä
Orbit vastasi 2. lokakuu 2024

I appreciate you leaving this review! We pushed an update to our Custom Prices feature recently that resolves the issue with Excel, so you shouldn't experience this problem anymore! - Emily, Head of Support

6. elokuu 2024

This app runs pretty well and has made wholesale an option for our store. The response from support is quick and they have been able to resolve or answer all our questions along the way.

Great Eastern Sun
Yhdysvallat
Melkein 2 vuotta sovelluksen käyttöä
Orbit vastasi 8. elokuu 2024

Thank you!! - Emily, Head of Support

30. toukokuu 2024

Had an issue with wholesale clients stalling and getting an error message on check. Chatted with Alex and he fixed the issue right away.

SoulBursts
Yhdysvallat
Yli 5 vuotta sovelluksen käyttöä
Orbit vastasi 12. kesäkuu 2024

Big thanks for your review! We're happy to know everything's working smoothly now.

- Will, Head of Development

10. huhtikuu 2024

I'm working with the APP for 8 months now, and very happy with the function, there are two function that I would improve, but as overrule, couldn't find a better app.

Oren

Wholesale Neoflam Cookware
Australia
Vuosi sovelluksen käyttöä
Orbit vastasi 11. huhtikuu 2024

Thanks so much for this review Oren! - Emily, Head of Support

21. maaliskuu 2024

I've had a really great experience working with the customer service and developers of this app. I encountered an error in one instance of my usage of the app and reached out to their team. Over the course of a few days, with daily communication, they diagnosed the problem and resolved the issue. I'd like to personally thank my contact Rob for the great communication. I use this app in combination with another app, to allow pricing overrides that can be applied to individual accounts; much similar to pricing tiers but with a larger bandwidth of flexibility.

Brekka Medical
Yhdysvallat
Yli vuosi sovelluksen käyttöä
Orbit vastasi 26. maaliskuu 2024

Thanks so much for this review! I'm so glad to hear that Rob's support got you sorted out. :) - Emily, Head of Support

27. tammikuu 2024

The App works very fine and does what it should do reliably.
It would be a real improvement if the discounts could be sorted and manually deselected from some functions.
Example: If I have several discounts, but only want to enter "Custom prices" for a few of them, all the discounts are displayed and I have to constantly scroll from right to left.

NutraMedix Deutschland GmbH
Saksa
Noin 4 vuotta sovelluksen käyttöä
Orbit vastasi 30. tammikuu 2024

Hi, thanks so much for sharing this feedback! I appreciate you taking the time to let us know how we can improve the experience :) - Emily, Head of Support

14. joulukuu 2023

Our company has been using this application for almost 5 years with very little hiccups. On the rare occasion that we notice an issue, the team @ Orbit get back to us with either a fix or at minimum communication to move forward.

The only real problem that we have with the app is for our Canadian customers receiving wholesale without having to go through a few hoops to keep the pricing at checkout. This started when Shopify launched markets. It's not a deal breaker as our sales into that country are small and we work with the dealers on a need to basis.

SR SUNTOUR NA Inc.
Yhdysvallat
Yli 2 vuotta sovelluksen käyttöä
Orbit vastasi 18. joulukuu 2023

Thank you so much for this honest review. We are currently exploring compatibility with Markets for a release in the new year, stay tuned! - Emily, Head of Support

29. helmikuu 2024

The app itself has a couple of issues. But I will say that the customer service was excellent. Within a very short time they responded to me concern, and addressed and corrected the issue immediately. That means a lot to me, someone who is willing to listen to my concerns and is able to come up with a solution l, and in record time!

The Original Scented Gypsy
Yhdysvallat
3 kuukautta sovelluksen käyttöä
Orbit vastasi 6. maaliskuu 2024

I really appreciate you leaving this honest review of your experience! Thanks for sharing :) - Emily, Head of Support

10. tammikuu 2024

Tech support is awesome and has assisted us to solve problems our web site builder could not. This app works well for us as a primarily wholesale business.

Cowboy Collectibles Wholesale
Yhdysvallat
Melkein 2 vuotta sovelluksen käyttöä
Orbit vastasi 12. tammikuu 2024

Super happy to hear this, thanks for leaving a review! - Emily, Head of Support

23. tammikuu 2024

The app does not work with Shopify Bundles, which is a bummer since we intended to have bundles available for wholesale customers to purchase. However, the app's support team responds extremely quickly and has been very helpful to us so far! The app does everything else we need it to do - automatic discounts to specific collections for customers with a specific tag and hides products/collections from view for retail customers.

DivaDance Shop
Yhdysvallat
19 päivää sovelluksen käyttöä
Orbit vastasi 25. tammikuu 2024

Thank you for sharing this feedback. I've passed it along to my product team to review your notes about Shopify Bundles! - Emily, Head of Support