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This app is great for automatically discounting for your wholesale customers! Customer service is great across both apps we are using in our store.
Thank you!! - Emily, Head of Support
Very happy with the app and service. Kay assisteded me today with a theme change issue thoroughly and in record time
The support team on this app is unbeatable. They are so helpful and happily took care of our concerns within the day. We are extremely impressed with Kay and the entire Orbit/Wholesale Club team. Would highly recommend.
I'm so glad your time using the app has been such a pleasant experience! Thanks so much for this review! - Emily, Head of Support
We’ve been using this app for 5 years. It’s been an absolute essential app for our business and I can’t imagine not having this. The support is responsive and helpful. Excellent people to work with.
Thank you so much for sharing!! - Emily, Head of Support
Solid app with helpful customer support. Would definitely recommend for a simple wholesale solution.
Thanks for sharing, I'm so glad to hear we provided such great help! - Emily, Support Lead
Pixel Union is very responsive to any issues. I have been using one of their themes and wholesale club for a long time - I'm very happy!
The customer service is excellent. Paige has helped us numerous times with coding a few tricky spots in our theme. The app works extremely well and there are no issues. The developers are constantly improving the app to make it a better experience for the end user. We are very happy to be a long-time customer for B2B Wholesale Club. 5-Stars and highly recommend this app!
I'm so glad to hear you've had such a great experience!! Thank you for sharing! Will pass this feedback along to Paige :) - Emily
Thought we had some problems with the Wholesale Club app, their support is fast and efficient (thanks Alex and Emily) and helped us find out the actual cause (which was a Shopify update to the Markets settings). Do be aware that Shopify's in-built multi-currency stuff is not supported, so all your markets need to have the same default currency if you're selling to multiple countries. We use a separate 3rd party app called BEST Currency to display converted currencies to international customers, that does seem to mostly cooperate with Wholesale Club.
Update 2024-Aug-27 - had some minor issue with a discount code not automatically syncing. Contacted them and it was fixed in 10 minutes. 10/10 customer support.
It was my pleasure!! Thanks for leaving this review! :) - Emily
I've been using this app for both my websites and it's a game-changer. Rob just helped me install (and even customize) the Quick Order page and my customers love it! Thanks Pixel Union!
This is amazing to hear. Thanks for sharing your experience! - Emily, Support Lead
I needed some quick assistance troubleshooting some installation issues with B2B Wholesale Club. The live chat had an agent right away (Alex) and they were extremely helpful and friendly. They helped me through each step until we got the issue resolved. Great customer support!
So happy to hear you've been enjoying our live chat feature!! - Emily, Head of Support