Recensioni (803)

Valutazione complessiva
4,8
Numero di recensioni per livello
  • Il 86% delle recensioni ha 5 stelle
  • Il 6% delle recensioni ha 4 stelle
  • Il 0% delle recensioni ha 3 stelle
  • Il 1% delle recensioni ha 2 stelle
  • Il 6% delle recensioni ha 1 stelle
14 dicembre 2023

This app is great for automatically discounting for your wholesale customers! Customer service is great across both apps we are using in our store.

Karen Pryor Clicker Training
Stati Uniti
Quasi 8 anni di utilizzo dell’app
Orbit ha risposto 3 gennaio 2024

Thank you!! - Emily, Head of Support

Data modifica: 5 luglio 2023

Very happy with the app and service. Kay assisteded me today with a theme change issue thoroughly and in record time

Plant Essentials
Australia
Oltre 7 anni di utilizzo dell’app
27 settembre 2023

The support team on this app is unbeatable. They are so helpful and happily took care of our concerns within the day. We are extremely impressed with Kay and the entire Orbit/Wholesale Club team. Would highly recommend.

Chez Gagné
Stati Uniti
Circa 7 anni di utilizzo dell’app
Orbit ha risposto 3 ottobre 2023

I'm so glad your time using the app has been such a pleasant experience! Thanks so much for this review! - Emily, Head of Support

11 ottobre 2023

We’ve been using this app for 5 years. It’s been an absolute essential app for our business and I can’t imagine not having this. The support is responsive and helpful. Excellent people to work with.

Root Of Happiness
Stati Uniti
Circa 7 anni di utilizzo dell’app
Orbit ha risposto 12 ottobre 2023

Thank you so much for sharing!! - Emily, Head of Support

3 giugno 2022

Solid app with helpful customer support. Would definitely recommend for a simple wholesale solution.

Shwood Eyewear
Stati Uniti
Circa 7 anni di utilizzo dell’app
Orbit ha risposto 3 giugno 2022

Thanks for sharing, I'm so glad to hear we provided such great help! - Emily, Support Lead

4 giugno 2021

Pixel Union is very responsive to any issues. I have been using one of their themes and wholesale club for a long time - I'm very happy!

HONEYCAT
Stati Uniti
Quasi 7 anni di utilizzo dell’app
10 novembre 2023

The customer service is excellent. Paige has helped us numerous times with coding a few tricky spots in our theme. The app works extremely well and there are no issues. The developers are constantly improving the app to make it a better experience for the end user. We are very happy to be a long-time customer for B2B Wholesale Club. 5-Stars and highly recommend this app!

Warranty Killer Performance
Stati Uniti
Oltre 6 anni di utilizzo dell’app
Orbit ha risposto 14 novembre 2023

I'm so glad to hear you've had such a great experience!! Thank you for sharing! Will pass this feedback along to Paige :) - Emily

Data modifica: 27 agosto 2024

Thought we had some problems with the Wholesale Club app, their support is fast and efficient (thanks Alex and Emily) and helped us find out the actual cause (which was a Shopify update to the Markets settings). Do be aware that Shopify's in-built multi-currency stuff is not supported, so all your markets need to have the same default currency if you're selling to multiple countries. We use a separate 3rd party app called BEST Currency to display converted currencies to international customers, that does seem to mostly cooperate with Wholesale Club.

Update 2024-Aug-27 - had some minor issue with a discount code not automatically syncing. Contacted them and it was fixed in 10 minutes. 10/10 customer support.

Vorsprung Suspension
Canada
Oltre 6 anni di utilizzo dell’app
Orbit ha risposto 27 luglio 2023

It was my pleasure!! Thanks for leaving this review! :) - Emily

14 marzo 2022

I've been using this app for both my websites and it's a game-changer. Rob just helped me install (and even customize) the Quick Order page and my customers love it! Thanks Pixel Union!

Gloco Accents CAN
Canada
Oltre 6 anni di utilizzo dell’app
Orbit ha risposto 15 marzo 2022

This is amazing to hear. Thanks for sharing your experience! - Emily, Support Lead

4 agosto 2023

I needed some quick assistance troubleshooting some installation issues with B2B Wholesale Club. The live chat had an agent right away (Alex) and they were extremely helpful and friendly. They helped me through each step until we got the issue resolved. Great customer support!

MPG Sport CA
Canada
Oltre 6 anni di utilizzo dell’app
Orbit ha risposto 8 agosto 2023

So happy to hear you've been enjoying our live chat feature!! - Emily, Head of Support