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Have not used the app yet but the setup went smooth thx to Sara ! In trials all seem to work as intended and this should give our business a nice boost :). Thx team Wholesale !
The Wholesale Club offer great support and go above and beyond to help make sure the app is working correctly in your Shopify theme correctly.
Great app, I was happy to find that they are the same company who created my theme, so there was no integration issue that you might find in other apps.
Love this this app. Makes it very easy to exclude the customers we need to exclude in each facet of our wholesale change. Support is very fast and helpful.
I'm glad to hear the app has been so helpful to you!! - Emily, Support Lead
Obviously, a third party app isn't as elegant as a customer group pricing solution from Shopify itself, however, a Shopify Plus Plan is required for that. Until you are ready to drop that 2k a month, this is your best bet. Quick and competent Support.
Marius and Supple Apps are amazing! We were concerned when another app wouldn't work with the Quantity Breaks app because they both used variants, but with the Supple Wholesale app we were able to keep our quantity breaks, as well as provide retail and wholesale pricing. The install and service was exceptional and very fast.
Rob and Paige have been a great help with the installation and usage of this app. Very happy with the prompt customer service and functionality of the app. Thanks! Edit to add: Needed further support with some functionality issues relating to how WC worked with our custom theme. They've been super helpful and attended to any issues very promptly and resolved all issues. Thanks again!
Customer services is great! Which is HUGE for an app! It makes all the difference to be able to contact someone who understands the mechanics of the app and how to solve problems quickly. Kay was so helpful and thorough!
Thank you so much for saying this, it means a lot to know that our merchants appreciate the thought and care we put into our support team. I'll pass this feedback along to Kay as well! - Emily, Head of Support
What I like about it: I can set a minimum amount for wholesale orders, and until that minimum is set the "checkout" button is hidden from view. Once that minimum is met, the checkout button is live again.
What I was not thrilled about: I needed to add on not just one, but two $99 surcharges to get the functionality that I think should be included in a basic wholesale system -- per-product pricing (as opposed to category-wide percentage discounts) and minimum order quantities (which is a basic feature and not included unless you pay extra). For a per-month pricing structure, these should be included. Seriously, pay per month AND pay to enable functionality before you can start paying per month forever and ever? Um, that's not cool.
However, that doesn't stop a five-star review, because once set up, this app is PERFECTION. And customer service is SPEEDY and very communicative. So that, plus the fact the app WORKS and doesn't require tinkering once it is set up, makes a five-star product. I'm completely satisfied with the results.
Great app! It's very easy to follow and gets the job done.
We had some problems with our checkout and Marius went the extra mile to fix it for us.
Overall, it was great support and service and that matters to business owners like us.