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問い合わせ対応が早く、サポートがしっかりしているので、安心して使えました。日本からの問い合わせでしたが、ちゃんと対応してもらえて、よかったです。
価格を顧客タグにあわせて変更できて、Dawnでも動作してのでこちらのアプリはオススメです！
Thank you for the review! - Emily, Head of Support
This app made setting up wholesale pricing and accounts so easy! I was able to quickly create wholesale with custom pricing tiers and account requirements with Kay's help. She provided excellent ongoing support, answering all my questions along the way promptly and in detail.
I highly recommend the B2B Wholesale Club app, especially if you need some extra guidance getting your wholesale channel launched. Their customer service is fantastic!
I really appreciate this thoughtful review. I will definitely pass this feedback along to Kay! - Emily, Head of Support
This app is extremely unreliable and a complete pain, we would not recommend it to anyone serious in wanting to offer wholesale pricing. Everything we do something with prices it causes problems, it basically constantly fails to provide customers with discounted pricing, which is the whole point of the app, leading to frustration for both our customers and us. We will be looking to either open a separate store to avoid apps or see if we can justify shopify plus instead for a native solution. *update* Received an email advising this is likely isolated to my store but the same issues have gone on for months, i have also been told that a support ticket is opened to reach out to me but i have received no contact, only the reply to this feedback sent from the app store.
Hi again, just received your update. The email I sent you was to the account owner email address on file, it's the only one we have access to. Please have a look there and get back to me ASAP!
5 stars, plus a bonus star for the awesome support I have received from Marius. The app works just like it says it does and when I had some integration issues with other apps, they worked to get those fixed for me as well. I like that the app doesn't create variants for each discount, the way this app works seems much cleaner to me. They have a loyal customer here and I recommend anyone else looking for a wholesale app to try this one first!
Is this app still being supported? I haven't been able to upload custom prices in over a week. No response by email either.
We use this app to run our wholesale business through our store. Works great and has lots of flexibility on pricing. We really like the quick order page as well.
A basic app that does what it needs to although is not compatible with a number of other Shopify apps. The only solution is to remove existing apps and lose functionality so wholesale club continues to work, without bugs and errors. A little limited and seems no investment in improving.
Kay is lovely to deal with from support, although their technical support and upgrades needs attention.
Great features and very responsive support. Very satisfied and looking forward to future updates.
Keeping track of two websites, retail and wholesale would be a nightmare. Wholesale Club is a great way to offer wholesale pricing to select customers and run everything on one website rather than two separate websites. The support team is extremely
helpful - if they don't know the answer right away, they research, fix the issue and follow up during the whole process and once fixed.
We've used Supple to add two new access levels to our retail webshop... one for wholesale and the other for distributors. The features of the app gave us exactly what we needed to show exclusive pricing to our various customers, set minimum spends, allow them to earn volume discounts and up sell those discounts to ensure maximum uptake. Got a bit lost at different times putting it all together, but Marius and the support team were always on-hand with courteous, efficient and effective help.