Recensioni (771)

Valutazione complessiva
4,7
Numero di recensioni per livello
  • Il 86% delle recensioni ha 5 stelle
  • Il 6% delle recensioni ha 4 stelle
  • Il 0% delle recensioni ha 3 stelle
  • Il 1% delle recensioni ha 2 stelle
  • Il 6% delle recensioni ha 1 stelle
24 aprile 2024

Jack and the team have been great. Extremely fast response time, even faster time completing updates. Overall great app, and great team that stands behind it. Would recommend!

BlushLove
Stati Uniti
27 giorni di utilizzo dell’app
Orbit ha risposto 26 aprile 2024

I'm so glad to hear this! Thank you :) - Emily, Head of Support

20 marzo 2024

Easy to use app that has worked well for our business. Customer support is great– the team has been quick to respond and help solve any issues.

Ave Home
Stati Uniti
Oltre 5 anni di utilizzo dell’app
Orbit ha risposto 22 marzo 2024

I really appreciate you sharing this! Thank you! - Emily, Head of Support

17 maggio 2024

The whole team was super friendly. Onboarding was seamless and I had wholesale orders coming through in less than 48 hours.

One59
Stati Uniti
1 giorno di utilizzo dell’app
Orbit ha risposto 21 maggio 2024

Thank you so much! I'm really glad to hear this! - Emily, Head of Support

Data modifica: 16 agosto 2024

Great customer service. Helped with some custom code we needed so that their app would work with our website. We have very complex pricing structures for different wholesale groups, plus we often need to check these customers out on POS. This app does it all. Please note, however, that wholesale customers will not be able to use other discount codes.

UPDATE: Customer service always excellent. They have always responded fast. We have contacted them a lot over the past year because of our changing needs. They always put in the extra work to get to the bottom of any problems we have run into.

Holy Trinity Church Supplies & Bookstore
Stati Uniti
11 mesi di utilizzo dell’app
Orbit ha risposto 23 febbraio 2024

Thanks so much for sharing this review, I appreciate you taking time out of your day to leave it. Glad to hear you're using it on POS too! - Emily, Head of Support

27 maggio 2024

La migliore App per chi vuole creare una sezione B2B dedicata. Gestione completa del negozio e varie soluzioni per ogni esigenza!

American Fitness 2.0
Italia
Circa un mese di utilizzo dell’app
Orbit ha risposto 28 maggio 2024

Grazie mille! - Emily, Head of Support

27 marzo 2024

Works well and support is responsive as needed. WIth 3 years experience is=t has certainly served its purpose with ease.

Jaspertronics.com
Stati Uniti
Quasi 5 anni di utilizzo dell’app
Orbit ha risposto 2 aprile 2024

Thanks for using our app for 3 years! We're happy to have you :) - Emily, Head of Support

23 aprile 2024

Wholesale Club is easy to use and they have a great customer support team.

Tour Tough
Stati Uniti
Oltre 2 anni di utilizzo dell’app
Orbit ha risposto 25 aprile 2024

Thank you so much for this review! I really appreciate it :) - Emily, Head of Support

11 gennaio 2024

We've been using the B2B Wholesale Club app for multiple years now and it is a great way to manage multiple levels of pricing for multiple customer types and product groups. It's what I would call 'Advanced Pricing'. We actually had an issue where our customers were experiencing a failed page, but it was due to a change Shopify made. The support team at Orbit found the issue and implemented a fix quickly. Therefore, it's a great product with awesome support.

Keco Tabs
Stati Uniti
Oltre 4 anni di utilizzo dell’app
Orbit ha risposto 12 gennaio 2024

This is a great review, thank you so much for sharing! - Emily, Head of Support

27 marzo 2024

Very fast and efficient service, won't leave until all problems are fixed.

Oriwest
Canada
Oltre 6 anni di utilizzo dell’app
Orbit ha risposto 2 aprile 2024

I really appreciate you leaving this review, and the acknowledgment of the commitment our team has to solving problems! Thanks :) - Emily, Head of Support

26 febbraio 2024

In terms of the app, it was a bit confusing at first on what I was able to do, but the support has always been fast and informative. There's proper explanation of the issues and how to resolve it.

ZENZII Wholesale
Stati Uniti
Oltre un anno di utilizzo dell’app
Orbit ha risposto 28 febbraio 2024

I'm happy to hear you were able to get your concerns resolved through support! It means a lot to me to hear how helpful my team has been :) - Emily, Head of Support