B2B Wholesale Hub

This app is VERY UNSTABLE and SO FRUSTRATING. The app is so unstable, it constantly messes up my whole cart/checkout/discount system. This app makes my whole business look like a joke. Shouldn't be this unstable, especially when I am selling to wholesale customers with big orders over $10,000. After using this app for 3 weeks, I have received so many complaints from the customers, I can't do my daily job because I am just cleaning up the mess the app is making every day.

The most frustrating part: I contacted the support team several times over many weeks, beggin for help, they often comes back to me with 2-3 delayed answer without actually solving the problem but keep giving me generic answers like they can see them fine in their screen. and when I ask a further question or actual screenshot to follow up, they go quiet for another 3 days while my customers are getting increasingly mad at me.

I requested a call or live chat to resolve outstanding issues but they simply refused to do it because (they said) they don't have a capacity to take any call. Come on! Seriously? I am losing customers and sales every day. The team who makes this kind of wholesale app should take a more responsible approach to maintain the app to actually work.

It's an amazing app and the support from the team was a great. We have also used net30 and volume discounts functionality and it's working great.

I unfortunately couldn't get B2B Wholesale Club to play nicely with other App integrations on my shopify store. So, was forced to uninstall it after about $2,000.00 and many hours of time trying to troubleshoot a successful implementation of the tool. I'm going to have to find another B2B solution.

I do believe B2B Wholesale Club would be fine on its own without other Apps that effect product discounts. In my opinion, it is probably a good decision to install this App ONLY if you do not plan to install or affect discounted pricing for D2C e-comm purchases.

A fantastic app that is very easy to use. We had a small support issue that we needed to be resolved and the team sorted it right away. Highly recommend this app.

I am very happy with the Wholesale Pricing app by Supple. The set up has been very smooth, the service was fast, communication was excellent. Thank you! Janelle

Great app and amazing support. Highly recommended. https://boxquiz.dk

Rob and the Pixel Union Team have demonstrated superb effort to enable Wholesale Club to function on my website, as well as make a couple modifications that made my website pretty darn awesome. I am glad to have their help. I would definitely recommend their app.

We were having an issue with one of our wholesale discounts and they were very helpful in troubleshooting that and getting it resolved.

La aplicacion es fantastica y el soporte genial. Marius me ha ayudado muchisimo en super rápido. La recomiendo

What happened to this App????? This App used to be good. Now it's glitchy and customer support is slow and unresponsive. We continue to have recurring issues where the Wholesale discount does not apply and can't put through Wholesale orders for days! Customer support is saying that they sent replies but it's false and frankly, the replies are not even helpful in resolving the same recurring issues. Very disappointing.