Recensioni (803)

Valutazione complessiva
4,8
Numero di recensioni per livello
  • Il 86% delle recensioni ha 5 stelle
  • Il 6% delle recensioni ha 4 stelle
  • Il 0% delle recensioni ha 3 stelle
  • Il 1% delle recensioni ha 2 stelle
  • Il 6% delle recensioni ha 1 stelle
15 febbraio 2024

The B2B Wholesale Club app is pretty straightforward, and offers us the ability to apply discounts with different tags, which is just what we need. What sets this app apart from others is the customer service.

This past week alone, I have been on chat with Alex numerous times. The patient, understanding, efficient service I received on each occasion is unlike any other. Alex navigated my questions about this app (and others due to compatibility) with experienced swiftness and was able to tell me exactly what I needed to do to ensure they could fix something on their end. I asked if I could please provide feedback, I am THAT impressed with the customer service I received. Shout out to Jack too, who followed up through email. Thank you!

Knit Collage
Stati Uniti
Circa 6 anni di utilizzo dell’app
Orbit ha risposto 22 febbraio 2024

Wow this is such a sweet review, thank you so much for leaving it!! I really appreciate the kind words you've shared about my team. It means a lot to know our support is providing such value. Thank you again!! - Emily, Head of Support

20 luglio 2015

After trying a few other wholesale apps that were full of glitches or did not work with inventory trackers, we were about to give up and just do a separate website for wholesale. We tried this as a last resort...The setup was easy, super fast, and the support has been amazing. We look forward to using this app for a long time to come.

Ever After Fine Jewels
Stati Uniti
Oltre 6 anni di utilizzo dell’app
14 marzo 2022

I've been using this app for both my websites and it's a game-changer. Rob just helped me install (and even customize) the Quick Order page and my customers love it! Thanks Pixel Union!

Gloco Accents CAN
Canada
Oltre 6 anni di utilizzo dell’app
Orbit ha risposto 15 marzo 2022

This is amazing to hear. Thanks for sharing your experience! - Emily, Support Lead

Data modifica: 12 gennaio 2022

I have been using this app for a while and whenever we have an issue or need increased functionality, the support team get back to us quickly and efficiently and in a very friendly manner. Would highly recommend.

Mademoiselle Macaron
Regno Unito
Oltre 6 anni di utilizzo dell’app
4 agosto 2023

I needed some quick assistance troubleshooting some installation issues with B2B Wholesale Club. The live chat had an agent right away (Alex) and they were extremely helpful and friendly. They helped me through each step until we got the issue resolved. Great customer support!

MPG Sport CA
Canada
Oltre 6 anni di utilizzo dell’app
Orbit ha risposto 8 agosto 2023

So happy to hear you've been enjoying our live chat feature!! - Emily, Head of Support

20 marzo 2024

Easy to use app that has worked well for our business. Customer support is great– the team has been quick to respond and help solve any issues.

Ave Home
Stati Uniti
Oltre 5 anni di utilizzo dell’app
Orbit ha risposto 22 marzo 2024

I really appreciate you sharing this! Thank you! - Emily, Head of Support

Data modifica: 26 ottobre 2023

Highly recommend this wholesale app. Never have issues and the customer service is top notch!

Relicate LLC
Stati Uniti
Oltre 6 anni di utilizzo dell’app
25 aprile 2024

Wholesale Club has been very good and straight forward for setting up and streamlining out B2B. There are a few more custom discount features that we'd like to be able to use but we communicated this to the Orbit team and they seemed to seriously consider them for future addition.
The customer service has been great! Very fast to respond and sort out any bugs.

Setrab USA | susa
Stati Uniti
Oltre 4 anni di utilizzo dell’app
Orbit ha risposto 29 aprile 2024

Thank you so much for this review! I am glad to know that our desire for feedback and opportunity to grow is clear to our merchants :) - Emily, Head of Support

13 novembre 2017

This app is everything I wanted for my wholesale customers. I love the one-off fees, makes monthly bills better!

The support is fantastic, really quick to answer and sort problems.

Thank you Supple!

Baba And Boo
Regno Unito
Circa 6 anni di utilizzo dell’app
Data modifica: 8 marzo 2019

Very happy with their service & support. Recommend to anyone needing a Wholesale part of their site!

Laurel Burch Studios
Stati Uniti
Quasi 6 anni di utilizzo dell’app