B2B Wholesale Hub

B2B Wholesale Hub

レビュー (673)

総合評価
4.7
評価レベルごとの件数
  • 評価の87%は5つ星です
  • 評価の6%は4つ星です
  • 評価の1%は3つ星です
  • 評価の1%は2つ星です
  • 評価の5%は1つ星です
2025年11月2日

Very helpful, I tried for months to fix a problem myself and after speaking to a rep within minutes my wholesale problems were beggining to be solved. Thank you so much for all your help.

Standing Spruce
カナダ
アプリの使用期間:2年以上
2024年5月7日

私たちの、BtoBビジネスの売掛金の回収から自由にしてくれた素晴らしいアプリです。BtoCと同じ管理画面で対応できるので、在庫管理も一元化してできます。トラブル対応も素早く、日本との時差があるにも関わらず、素早い対応で感謝しています。

A-CLIMBING
日本
アプリの使用期間:約2ヶ月
Orbitが返信しました 2024年5月8日

Thank you! - Emily, Head of Support

2024年10月5日

The development team's sincere and transparent approach towards users is remarkable. Not only do they provide quick and accurate responses and support, but there's also a sense of reassurance that they are truly by our side. In particular, Kay from Orbit continues to bring significant benefits to us.

This app is so simple that its structure can be understood intuitively. As a result, it's easy to communicate questions and customization requirements, saving us from wasting time.

Hacomarche
日本
アプリの使用期間:25日
Orbitが返信しました 2024年10月7日

This is amazing, thank you so much for the kind words! - Emily, Head of Support

2025年10月20日

I had an issue with our GA4 order tracking and their support team was amazing. They were super responsive and helped me fix it right away. While I'm still learning the app itself, their excellent customer service makes me confident I'm in good hands.

Parting Stone
アメリカ合衆国
アプリの使用期間:約6年
Orbitが返信しました 2025年10月30日

Thank you so much for sharing your positive experience!! We appreciate you 🙌 - Emily, Head of Support

2025年8月7日

This app is a real lifesaver for my business where I offer both wholesale and distributor discounts. The support staff is always quick to respond to make sure that I've got everything set up just the way I need it.

BirdSupplies.com
アメリカ合衆国
アプリの使用期間:4年以上
Orbitが返信しました 2025年8月12日

Aw I'm so glad to hear this, thank you for sharing! We are always here for you! - Emily, Head of Support

2025年10月3日

Jack and the team have been very helpful in what little issues there were while using the app. The app is a good alternative of shopify plus (ofcourse there are some limitations imposed by shopify). Its very easy to use and the price syncing is relatively quick even for a store with a large catalogue as us.

Overall very helpful with the app and the support :)

Regal Autosport B2B
イギリス
アプリの使用期間:約2ヶ月
Orbitが返信しました 2025年10月30日

Thank you so much for this detailed review! I really appreciate you sharing your perspective on our app being an alternative to Shopify Plus. - Emily, Head of Support

編集日:2026年1月14日

We had an issue where our wholesale discount was not being applied consistently to every order. The support team at B2B Wholesale responded quickly, identified a conflict within our cart setup, and resolved the issue efficiently. Communication throughout was clear, and the feedback provided was genuinely helpful in understanding both the cause and the fix. Very pleased with the level of support and technical knowledge shown.

Khrfloorsanding
イギリス
アプリの使用期間:9年弱
2025年7月31日

Excellent app. Does exactly what I need it to do to offer wholesale pricing to my wholesale customers. Support is excellent - really quick to assist via chat.

SOHMO
オーストラリア
アプリの使用期間:4年弱
Orbitが返信しました 2025年8月12日

Thanks so much for leaving this review, and for chatting in!! - Emily, Head of Support

編集日:2026年3月26日

Thought we had some problems with the Wholesale Club app, their support is fast and efficient (thanks Jack, Alex and Emily) and helped us find out the actual cause (which was a Shopify update to the Markets settings). Do be aware that Shopify's in-built multi-currency stuff is not supported, so all your markets need to have the same default currency if you're selling to multiple countries. We use a separate 3rd party app called BEST Currency to display converted currencies to international customers, that does seem to mostly cooperate with Wholesale Club.

Update 2024-Aug-27 - had some minor issue with a discount code not automatically syncing. Contacted them and it was fixed in 10 minutes. 10/10 customer support

Update 2026-Mar-26 - Shopify broke stuff as they love to do, Jack fixed it very promptly.

Vorsprung Suspension
カナダ
アプリの使用期間:約8年
Orbitが返信しました 2023年7月27日

It was my pleasure!! Thanks for leaving this review! :) - Emily

2024年9月30日

Great app for wholesale, custom prices for different tags is great, wish the discount codes were still available but the app makes up for it. only small issue, uploading, csv can be tricky... for us it works great when using google docs, but so not much when using excel, (although this may be a "user error") Service is always excellent...

DigitalSmokeSupplies.com
カナダ
アプリの使用期間:7年以上
Orbitが返信しました 2024年10月2日

I appreciate you leaving this review! We pushed an update to our Custom Prices feature recently that resolves the issue with Excel, so you shouldn't experience this problem anymore! - Emily, Head of Support