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We use this app for our wholesale accounts. It has made the ordering process easier for everyone. We have a faster turnaround with dealer orders and they are able to see what is currently in stock and ready to ship.
The set up was easy and did not take a long time.
Anytime we have had issues with the app, the customer service response has been immediate. They have been quick to solve or help us solve any issue we have had.
Definitely recommend this app!
Paige and her team have been amazing helping us every step of the way getting the app set up to work for us and our theme. We've reached out to them several times and they got the work done fast. Having this app on our site has drastically improved our wholesale conversions. Thank you!
It takes a little while for them to add the code to a custom theme that is not immediately supported by their app. But once they finish setting it up for you, everything becomes easier to manage and give your customers custom prices without having to move virtual mountains. Would definitely recommend to other online store developers to implement on their websites
I really appreciate this feedback, thank you for sharing! - Emily, Support Lead
The app is easy to use and does everything we need. Appreciate the helpful online guides and video tutorials. Whenever we have any difficulties we always receive excellent customer support with extremely fast response times from Kay.
Thank you for sharing your experience! It's great to hear that our documentation and videos have been helpful. I will pass this feedback along to Kay! - Emily, Support Lead
Supple App is the perfect solution to our problem. We needed something that allowed us to give different retailers access to our products at different pricing tiers and Supple Wholesale makes this possible. The customer service is EXCELLENT! They are always very fast to respond to our questions and setting the app up was a breeze!
Top service! And fantastic app. Its worth its money just for the service, but the app itself is doing everything i needed and more!
Wow! After using Wholesale Gorilla then switching to Wholesale Club?? Wholesale Club was very helpful. and available.
Wow I'm so glad to hear this! Thanks for the glowing review :) - Emily, Head of Support
It meets the requirements that I need to apply in my store and I had details with the App but the support has helped me to solve it in a good way, highly recommended.
I would recommend this app. I used it for custom pricing and it works great. The support from Pixel Union is excellent.
I'm so glad to hear it's working well for you! :) - Emily, Support Lead
THE BEST SUPPORT TEAM WE'VE EXPERIENCED YET!
We initially had some issues with getting the Wholesale Club app to work, but found out that this was due to some old apps we had uninstalled. Through the fantastic support team at Pixel Union they identified some code leftover from several apps that we had previously uninstalled which were interfering with their functionality.
Their team not only identified the cause of the problem, but when the support teams from these other applications did not respond to help remove their leftover code, the Pixel Union team helped us to remove the code and get the application functioning! We were SO impressed.
Thank you to the Pixel Union support staff for providing us with such excellent service. We're very happy with your support and look forward to growing our wholesale business with your amazing application!