レビュー (749)

総合評価
4.7
評価レベルごとの件数
  • 評価の86%は5つ星です
  • 評価の6%は4つ星です
  • 評価の0%は3つ星です
  • 評価の1%は2つ星です
  • 評価の6%は1つ星です
2024年2月6日

Great onboarding experience. Kay helped me understand some best practices for our theme and was very communicative throughout the process. Great support goes a long way. We’re excited to add this app to our stack!

Code 1 Supply
アメリカ合衆国
アプリの使用期間:3ヶ月
Orbitが返信しました 2024年2月8日

Thanks for leaving this review! Will definitely be sharing this feedback with Kay :) - Emily, Head of Support

2024年3月4日

Support is very helpful. Works as expected!

ALVIN Drafting, LLC
アメリカ合衆国
アプリの使用期間:1年以上
Orbitが返信しました 2024年3月6日

Very glad to hear this! Thanks for leaving a review! - Emily, Head of Support

2024年2月21日

Fantastic app with even better support

Fivics USA
アメリカ合衆国
アプリの使用期間:約2年
Orbitが返信しました 2024年2月23日

Thank you!! - Emily, Head of Support

2024年1月22日

My recent experience with the B2B Wholesale Club app has been spent troubleshooting a small bug with their support team. Kay gave me quick and pleasant responses and was able to determine our issue and implement a solution within just a couple of email exchanges. Hopefully, we won't experience any more hiccups, but I know if we do, we'll have a speedy solution. Thank you!

Eagle Creek
アメリカ合衆国
アプリの使用期間:9ヶ月
Orbitが返信しました 2024年1月25日

Thank you so much for this review! We're always here to help :) - Emily, Head of Support

2024年1月31日

Customer service was top-notch! They promptly fixed a sync issue after I reached out to them. Totally recommend!

Fashion Jewellery Outlet
カナダ
アプリの使用期間:約4年
Orbitが返信しました 2024年2月5日

Thanks so much!! - Emily, Head of Support

編集日:2024年2月12日

Great service, very helpful. Good app to show the discounted prices with the original price crossed out on the collection and product pages. Just struggling to integrate it with another app that seems to be overriding the product page settings!

Tyneham Luxury Products Retail
イギリス
アプリの使用期間:25日
Orbitが返信しました 2024年2月14日

Thank you so much for leaving this review, I really appreciate it!! - Emily

編集日:2024年2月3日

New to the app, and ran into some issues with setup. The Live Chat support was great in helping me to get things working and sending pictures and links as needed with the steps. but, Unfortunately, I spoke too soon when I gave this 5 stars. Although the support team works hard, the app itself doesn't support multi-currency, which is somewhat useless to increase sales with B2B. Statistically more people shop when they can see things in their local currency, and not supporting this crucial feature makes the app practically obsolete. This is unfortunate because the ease of use otherwise is great, and sets up wonderfully. If it could only support our largest international customer base.

Deep Fantasies
カナダ
アプリの使用期間:9日
Orbitが返信しました 2024年2月2日

Thanks for this review! I'm glad to hear that our Live Chat has been so useful to you! - Emily, Head of Support

2024年1月15日

Great support when you run into trouble.
I feel very at ease knowing that I will be able to respond immediately.
I really hope that the processing after the decimal point will be the same as Shopify's rounding. I look forward to it.

Gluck und Gute
日本
アプリの使用期間:5ヶ月
Orbitが返信しました 2024年1月17日

I'm so glad to hear our support makes you feel at ease! We're always here for you :) - Emily, Head of Support

2024年2月12日

Support was great; the answers to my questions were direct and accurate. I did not have to waste time explaining myself.

The Sprucery
アメリカ合衆国
アプリの使用期間:14日
Orbitが返信しました 2024年2月14日

We definitely aim to be as succinct as possible, I'm glad this resonates with you! Thanks for this review :) - Emily, Head of Support

2024年2月2日

Great support- app is working well for my needs

Polka Dot Teapot Designs
イギリス
アプリの使用期間:5ヶ月
Orbitが返信しました 2024年2月5日

I'm so glad to hear this, thanks for sharing!! - Emily, Head of Support