B2B Wholesale Hub

20240124追記　翻訳を使って英語でやりとりをしました。返信のレスポンスがとても早く、そして問題解決までたったの1日でした！今回起きた問題は正直改善は難しいのかなと諦めていましたがとても早く解決できて助かりました。有難うございました！

We communicated in English using translation. The response time was very fast, and the problem was resolved in only one day! I had given up on the idea that the problem would be difficult to remedy, but you were able to solve it very quickly. Thank you very much!

We were looking for a way to combine our wholesale and retail websites, and we found it! Wholesale Club let's us do almost everything we want to do, offering our wholesale customers specific costs, and then offering specific customers specific discount tiers. We can also accept Net 30 orders. The service has been great, the price is reasonable, and I'm happy with the end result.

Great app that works perfectly. Needed some customizations made and developers were quick to implement. Nicely done!

We've been super pleased with our experience with Supple and the Wholesale Pricing app. We were in a really tough spot after the app we were using broke after a recommended update...even after one week they had still not fixed it. We saw Supple's app and decided to give it a try. So glad we did! Within hour of contacting them we were up and running! It's so customization and they are so responsive. Everything works beautifully and it had been a literal life saver! Thanks!

Extremely helpful customer support and quick to resolve any issues we had.

最低数量の設定、数量以下で発注したときの注意表示の設定など、素早く対応してくれました。大変感謝しています。このアプリがなければ私達のビジネスは進みませんでした。このアプリを作ってくれてありがとう。これからもサポートよろしくおねがいします。

Love using this app, the one time charge for the extra tools and abilities are more cost effective than other apps, but more importantly, even when communicating via email about any issue or problem they still are very quick and detailed in the responses.
I have bad experiences with other companies when trying to get directions on what to do to fix something and Supple is quite prompt in my dealings with them! Thanks supple keep it up!

what a great service... we had already Wholesale Club installed and were looking at a solution to create Purchase Orders for our customers. In emailing with the PixelUnion support team we realized that the NetTerm addition could be easily adjusted to allow us to create draft orders and create a great experience for our wholesale customers. Rob was very helpful and even did some minor coding work to make it fully customizable. NetTerms is much more flexible than just for net terms because it creates draft orders on behalf of your customer which you can review and edit before sending out to your customers to review. think of it as they are submitting a purchase order (which creates a draft order) and then you send them them a sales order (you sending them the draft order).
Again another great experience with PixelUnion...

Fantastic app and fantastic customer service! Very responsive and a pleasure to deal with - thank you Marius!!

This review isn't about the app. You can find many reviews about the app (thought it is excellent). I want to review the company and their customer service/tech support group.

See, any company can be great when their app self-installs and you never have to ask for help. But Pixel Union excelled over the past week at getting me up and running. Many things about my installation weren't straightforward: my theme is old and heavily modified, so they had to custom-install widgets for me, which they did quickly and without complaint. And when I asked questions that they'd already answered, not once did they tell me that they'd already told me. They just answered again, in a different way.

Every interaction was friendly, thoughtful, and moved me closer to being able to drive this part of my store. I wouldn't be offering to let my wholesale customers get in there yet if it weren't for the confidence I feel in the job they've done and the support they've given me.

If there were six stars available, they'd get all six.