B2B Wholesale Hub

what a great service... we had already Wholesale Club installed and were looking at a solution to create Purchase Orders for our customers. In emailing with the PixelUnion support team we realized that the NetTerm addition could be easily adjusted to allow us to create draft orders and create a great experience for our wholesale customers. Rob was very helpful and even did some minor coding work to make it fully customizable. NetTerms is much more flexible than just for net terms because it creates draft orders on behalf of your customer which you can review and edit before sending out to your customers to review. think of it as they are submitting a purchase order (which creates a draft order) and then you send them them a sales order (you sending them the draft order).
Again another great experience with PixelUnion...

This review isn't about the app. You can find many reviews about the app (thought it is excellent). I want to review the company and their customer service/tech support group.

See, any company can be great when their app self-installs and you never have to ask for help. But Pixel Union excelled over the past week at getting me up and running. Many things about my installation weren't straightforward: my theme is old and heavily modified, so they had to custom-install widgets for me, which they did quickly and without complaint. And when I asked questions that they'd already answered, not once did they tell me that they'd already told me. They just answered again, in a different way.

Every interaction was friendly, thoughtful, and moved me closer to being able to drive this part of my store. I wouldn't be offering to let my wholesale customers get in there yet if it weren't for the confidence I feel in the job they've done and the support they've given me.

If there were six stars available, they'd get all six.

This app works as described. I also required some customizations to be made and their support staff was very helpful and quick to make the changes.

This app is a good for the introduction of wholesale purchases, but there were some hiccups as we did not want our wholesale customers to see some of the deals that are available to our retail customers such as free shipping at $100. However, Paige from the support team was tremendously helpful in resolving any issues we had. While there are some aspects of this app that are not ideal- like shipping fees can't be customized for wholesale customers, the support I have received with any issues has been phenomenal. While the app does have its limits, the support team can't be beat!

I use this app to separate my costumers into groups with different discounts and conditions. It saves me a lot of hassle because it's all automatic!
I couldn't be more impressed with costumer support either. Very fast to respond and eager to help. They even helped out with problems I had in my code regarding other apps.
I recommend!

Kay and team are so prompt with answering any questions/sorting out any trouble we have with our set up! It's nice to know that we can always ask for help :) Looking forward to exploring the full potential of this app.

I have't been using this app so much but it seems really good with our theme (Athens)
but i got help installing everything by the support, Jack was really helpfull and professional!

Awesome app! Looked around at multiple apps to get exactly what we needed and Supple provided! Quick response and support, I can't even tell you the last time I've had support as quick to respond and assist with questions. Highly recommend!

Used Wholesale Club to quickly set up employee discounts on select products in our employee store. I ran into an issue with displaying customized prices so I bought the CoPilot program from Orbit. The team was polite and quick and got me all sorted out. Highly recommend.

These guys are awesome!!!! The two apps i have are great, exactly what i need, but the aftercare and support is where these guys excel!
I had used a competitor, but switched to Supple to try them. I've never looked back and i can and have recommended them to friends and family!

Well done guys and keep up the great work!!!