レビュー (803)

総合評価
4.8
評価レベルごとの件数
  • 評価の86%は5つ星です
  • 評価の6%は4つ星です
  • 評価の0%は3つ星です
  • 評価の1%は2つ星です
  • 評価の6%は1つ星です
2024年7月9日

amazing application !!! Thank you very much and your customer service is amazing very fast response !!!

Remington Medical
カナダ
アプリの使用期間:3ヶ月
Orbitが返信しました 2024年7月11日

Thank you so much for the review! - Emily, Head of Support

2024年6月20日

The app has all function which I wanted.
But the best part of this app is super friendly customer service!

SECO International Inc.
日本
アプリの使用期間:30日
Orbitが返信しました 2024年6月24日

Thank you so much for sharing!! - Emily, Head of Support

2024年3月27日

Works well and support is responsive as needed. WIth 3 years experience is=t has certainly served its purpose with ease.

Jaspertronics.com
アメリカ合衆国
アプリの使用期間:5年弱
Orbitが返信しました 2024年4月2日

Thanks for using our app for 3 years! We're happy to have you :) - Emily, Head of Support

2024年3月12日

Alex hopped on to help me out and was super cool. They managed to get me sorted after I got stuck trying to setup a reinstall for a new theme, and gave me some tips moving forward on how to fix it myself if I need to. Also they're just fun to chat with. Keep up the great work Alex :)

SportsbasementDev3
アメリカ合衆国
アプリの使用期間:2ヶ月
Orbitが返信しました 2024年3月14日

Wow I'm so glad to hear that Alex was so helpful!! Will definitely be sharing this positive feedback with them :) - Emily, Head of Support

2024年6月27日

Great app. Does exactly what we needed but more than that the support is unparalleled. I really can't express my gratitude enough to the team for getting my stores up and running with customization.

Face Haus
アメリカ合衆国
アプリの使用期間:13日
Orbitが返信しました 2024年6月28日

I'm so happy to hear this, thanks for sharing such great feedback about my team! - Emily, Head of Support

2024年5月17日

The whole team was super friendly. Onboarding was seamless and I had wholesale orders coming through in less than 48 hours.

One59
アメリカ合衆国
アプリの使用期間:6ヶ月
Orbitが返信しました 2024年5月21日

Thank you so much! I'm really glad to hear this! - Emily, Head of Support

編集日:2024年2月3日

New to the app, and ran into some issues with setup. The Live Chat support was great in helping me to get things working and sending pictures and links as needed with the steps. but, Unfortunately, I spoke too soon when I gave this 5 stars. Although the support team works hard, the app itself doesn't support multi-currency, which is somewhat useless to increase sales with B2B. Statistically more people shop when they can see things in their local currency, and not supporting this crucial feature makes the app practically obsolete. This is unfortunate because the ease of use otherwise is great, and sets up wonderfully. If it could only support our largest international customer base.

Deep Fantasies
カナダ
アプリの使用期間:9日
Orbitが返信しました 2024年2月2日

Thanks for this review! I'm glad to hear that our Live Chat has been so useful to you! - Emily, Head of Support

2024年1月31日

Customer service was top-notch! They promptly fixed a sync issue after I reached out to them. Totally recommend!

Fashion Jewellery Outlet
カナダ
アプリの使用期間:約4年
Orbitが返信しました 2024年2月5日

Thanks so much!! - Emily, Head of Support

2024年2月6日

Great onboarding experience. Kay helped me understand some best practices for our theme and was very communicative throughout the process. Great support goes a long way. We’re excited to add this app to our stack!

Code 1 Supply
アメリカ合衆国
アプリの使用期間:3ヶ月
Orbitが返信しました 2024年2月8日

Thanks for leaving this review! Will definitely be sharing this feedback with Kay :) - Emily, Head of Support

2024年2月14日

I was having some difficulties setting up custom pricing. Alex walked me through and within minutes had resolved the issue and I was up and running

My Store
アメリカ合衆国
アプリの使用期間:6ヶ月
Orbitが返信しました 2024年2月20日

I really appreciate you leaving this review! - Emily, Head of Support