レビュー (773)

総合評価
4.7
評価レベルごとの件数
  • 評価の86%は5つ星です
  • 評価の6%は4つ星です
  • 評価の0%は3つ星です
  • 評価の1%は2つ星です
  • 評価の6%は1つ星です
2022年8月31日

Not like wholesalify, these guys are so supportive, ROB followed up with me for 2 days and supported me in a very professional and accurate way and he saved my life since the app can apply a discount on the compare price things we want it in the B2B business and wholesale, I totally recommend the app and its working perfect with a specific customer segment in our customer database! Thank you so much, guys!

kadoonpro
サウジアラビア
アプリの使用期間:6日
Orbitが返信しました 2022年8月31日

Wow I'm so glad to hear this positive experience!! I will definitely pass this feedback along to Rob :) Thanks for sharing! - Emily, Head of Support

2023年5月12日

If you're reading this review and looking for a wholesale solution for your store, stop looking and install B2B Wholesale Club.

I have tried several other wholesale solutions and the features that are included with this app, including the incredible customer service, make B2B Wholesale Club stand out from the crowd.

I can't wait to keep building on our wholesale program using this app.

Coffee Roaster
アメリカ合衆国
アプリの使用期間:6日
Orbitが返信しました 2023年5月12日

Thank you so much Vince!! - Emily

2022年2月24日

This app is a good for the introduction of wholesale purchases, but there were some hiccups as we did not want our wholesale customers to see some of the deals that are available to our retail customers such as free shipping at $100. However, Paige from the support team was tremendously helpful in resolving any issues we had. While there are some aspects of this app that are not ideal- like shipping fees can't be customized for wholesale customers, the support I have received with any issues has been phenomenal. While the app does have its limits, the support team can't be beat!

Kensington Protective
アメリカ合衆国
アプリの使用期間:5ヶ月
Orbitが返信しました 2022年2月24日

I really appreciate this thorough feedback. I'm really glad to hear that our support team eclipses some of the challenges you faced. Thanks for choosing us! - Emily, Support Lead

2023年9月18日

A very useful app if you have a separate pricing for your wholesale customers and don't want to spend thousands of dollars on Shopify Plus where this feature is in-built.
I have given 4 stars to the product as I feel there is room for improvement. Their customer service however is impeccable and I would happily give them 5 stars if it was purely on the basis of their support.

Tea People - a social enterprise speciality tea company
イギリス
アプリの使用期間:4ヶ月
Orbitが返信しました 2023年9月21日

Thanks for your honest feedback here! I appreciate it :) - Emily, Head of Support

2023年7月18日

The team is very responsive and happy to help with any issues with installation. The process itself took very little time and the functionality is just right. We actually use the app in conjunction to membership apps to offer custom pricing.

VASSI
カナダ
アプリの使用期間:5日
Orbitが返信しました 2023年7月24日

Thank you for sharing this!! It's great to hear the setup was easy for you. - Emily, Head of Support

2023年6月6日

Thank you Alex in support! I'm not someone for this kind of thing, and you helped me in a few min. to fix everything! Great App cant wait to get started!

TLK_OudBoutique
南アフリカ
アプリの使用期間:5日
Orbitが返信しました 2023年6月6日

Thanks for taking the time to leave this review! - Emily, Head of Support

2021年10月18日

Such great and easy functionality. The support is what makes this app great- the team at Pixel Union did a fantastic job helping get set up and ironing out kinks in the theme. Phenomenal support and aid. THe app really powers up the store and makes our life easier.

BBi Autosport
アメリカ合衆国
アプリの使用期間:5日
Orbitが返信しました 2021年10月19日

I am so glad to hear this! Thanks for sharing your experience. Happy we could help :) - Emily, Support Lead

編集日:2021年12月27日

The app does what it says and the support team is nice and helpful, especially Hannah. They something take a few days to answer but they are usually very responsive. I am also using their Superstore and Flex Theme from their sister company Out of The Sandbox, and they both work great. Thank you!

Petrovich Caviar
アメリカ合衆国
アプリの使用期間:5日
Orbitが返信しました 2022年1月4日

Thanks for sharing, I will definitely pass this feedback along to Hannah! - Emily, Support Lead

編集日:2019年4月23日

I selected this app for our Wholesale portion of the website. It hasn't worked correctly yet (installed at least 2 weeks ago) and despite reaching out to the team with screen shots and proof of mistakes the developers insist its perfect. I've disappointed and frustrated wholesale customers and lost sales. Now I've got to remove the app and start over. Save yourself time and money and pick someone else. I even reached out to the HR dept to try to get someone's attention. Horrible customer service and an app that doesn't work.

Hotaling
アメリカ合衆国
アプリの使用期間:3ヶ月
Orbitが返信しました 2019年4月23日

Sorry to hear you're having trouble! It appears our support team has sent you several emails without a response. Could you check your spam filters to see if our messages are getting lost? We would love to help you out and get the app working for you as quickly as possible. Thanks.

2023年1月24日

Kay and team are so prompt with answering any questions/sorting out any trouble we have with our set up! It's nice to know that we can always ask for help :) Looking forward to exploring the full potential of this app.

Australian Design & Co.
オーストラリア
アプリの使用期間:4日
Orbitが返信しました 2023年1月26日

I'm so glad you've had such a positive experience so far, thank you for sharing! - Emily, Head of Support