レビュー (773)

総合評価
4.7
評価レベルごとの件数
  • 評価の86%は5つ星です
  • 評価の6%は4つ星です
  • 評価の0%は3つ星です
  • 評価の1%は2つ星です
  • 評価の6%は1つ星です
2023年10月5日

This app is absolutely amazing if you are planning to combine your normal and wholesale store together. The price is very worth it, if you take a look at the code. The support is amazing. Kay helped me very fast and directly fixed my question. It is a very easy to use app that integrates perfectly within a store. I would definitely suggest this app to anyone who is looking for a good wholesale app. Stop wasting money on other apps and just go for this one.

Hitachi Store
オランダ
アプリの使用期間:3ヶ月
Orbitが返信しました 2023年10月10日

Wow thank you so much for this glowing review!! Knowing you've had such a positive experience means so much to me! - Emily, Head of Support

2023年10月26日

Customer service with Kay was super fast and extremely helpful! I definitely recommend this app for what it does and for the customer service, so amazing!

Dragonfly Fragrances
アメリカ合衆国
アプリの使用期間:2年以上
Orbitが返信しました 2023年10月31日

I will definitely be passing this feedback along to Kay, thanks so much for sharing your experience!! - Emily, Head of Support

2024年3月20日

Awesome! Great customer service and support!

StayFlush Motorsports
アメリカ合衆国
アプリの使用期間:2年以上
Orbitが返信しました 2024年3月22日

Thank you so much! - Emily, Head of Support

2024年2月14日

I was having some difficulties setting up custom pricing. Alex walked me through and within minutes had resolved the issue and I was up and running

My Store
アメリカ合衆国
アプリの使用期間:6ヶ月
Orbitが返信しました 2024年2月20日

I really appreciate you leaving this review! - Emily, Head of Support

2024年2月6日

Great onboarding experience. Kay helped me understand some best practices for our theme and was very communicative throughout the process. Great support goes a long way. We’re excited to add this app to our stack!

Code 1 Supply
アメリカ合衆国
アプリの使用期間:3ヶ月
Orbitが返信しました 2024年2月8日

Thanks for leaving this review! Will definitely be sharing this feedback with Kay :) - Emily, Head of Support

2023年11月29日

We have been using this app for many years, and their customer service is amazing, special shoutout to Alex. Thank you so much!

Mainlinen Australia
オーストラリア
アプリの使用期間:6年弱
Orbitが返信しました 2023年12月1日

Aw thanks for leaving this review, it means a lot! Glad you've had a good experience over the years :) - Emily, Head of Support

2024年2月29日

The app itself has a couple of issues. But I will say that the customer service was excellent. Within a very short time they responded to me concern, and addressed and corrected the issue immediately. That means a lot to me, someone who is willing to listen to my concerns and is able to come up with a solution l, and in record time!

The Original Scented Gypsy
アメリカ合衆国
アプリの使用期間:3ヶ月
Orbitが返信しました 2024年3月6日

I really appreciate you leaving this honest review of your experience! Thanks for sharing :) - Emily, Head of Support

編集日:2024年2月3日

New to the app, and ran into some issues with setup. The Live Chat support was great in helping me to get things working and sending pictures and links as needed with the steps. but, Unfortunately, I spoke too soon when I gave this 5 stars. Although the support team works hard, the app itself doesn't support multi-currency, which is somewhat useless to increase sales with B2B. Statistically more people shop when they can see things in their local currency, and not supporting this crucial feature makes the app practically obsolete. This is unfortunate because the ease of use otherwise is great, and sets up wonderfully. If it could only support our largest international customer base.

Deep Fantasies
カナダ
アプリの使用期間:9日
Orbitが返信しました 2024年2月2日

Thanks for this review! I'm glad to hear that our Live Chat has been so useful to you! - Emily, Head of Support

2024年1月31日

Customer service was top-notch! They promptly fixed a sync issue after I reached out to them. Totally recommend!

Fashion Jewellery Outlet
カナダ
アプリの使用期間:約4年
Orbitが返信しました 2024年2月5日

Thanks so much!! - Emily, Head of Support

2023年12月23日

Mind blowing customer support! The team helped us solve a number of issues even though they not were caused by the app it self.
Highly recommended supplier of apps :)

Orbit is a safe and sound supplier of apps, and really commits to make sure their customers get all the help they need.

Frivannsliv
ノルウェー
アプリの使用期間:4ヶ月
Orbitが返信しました 2024年1月3日

This is so nice to hear, I appreciate you sharing it with us! Happy New Year :) - Emily, Head of Support