Recensies (791)

Algemene beoordeling
4,7
Cijfers per recensieniveau
  • 86% recensies zijn 5 sterren
  • 6% recensies zijn 4 sterren
  • 0% recensies zijn 3 sterren
  • 1% recensies zijn 2 sterren
  • 6% recensies zijn 1 sterren
12 juli 2024

Alex was extremely helpful. He communicated very clearly and fixed my problem without having to change much of my code. Minimal changes keeps all my old code working well, but the glitch he fixed, he fixed quickly and then was very patient with me as I tested different browsers and situations to make sure everything was still running smoothly.

notofthisworldiconsandbooks.com
Verenigde Staten
Meer dan 6 jaar gebruiken de app
Orbit heeft geantwoord 15 juli 2024

I'm so glad to hear Alex was such great help to you. It means a lot to have such positive feedback about my team. Thank you! - Emily, Head of Support

22 oktober 2024

Works as advertised and great customer service.

Scandia Manufacturing
Verenigde Staten
Meer dan een jaar gebruiken de app
Orbit heeft geantwoord 23 oktober 2024

Thank you so much for this review, I really appreciate it! - Emily, Head of Support

23 oktober 2024

This app is great - we've tried several B2B apps previouslybut this is the one!
Kay was awesome - so patient with all our ongoing questions.
Highly recommended.

WILSONPAYNE
Australië
6 dagen gebruiken de app
Orbit heeft geantwoord 28 oktober 2024

Thank you for this review!! Will pass this great feedback along to Kay as well :) - Emily, Head of Support

29 juli 2024

If we could give more then 5 stars we absolutely would! Working with B2B and Orbit was an amazing experience! Our process of changing from Squarespace to Shopify was a challenging one and creating exclusive rules / options for our wholesale buyers was made so easy by the staff. We spoke with several members over the course of the process and everyone was able to pickup right where the previous member left off. This allowed for no down days in between our endless questions and need of support. Again we cannot rave enough about this company and most importantly their employees. Kay, Jack, & Rob were amazing!

Wanderlust Hats & Apparel
Verenigde Staten
27 dagen gebruiken de app
Orbit heeft geantwoord 31 juli 2024

WOW, I cannot thank you enough for this review!! I think this is the best one we've ever seen. I'm so glad you had such a great experience, thank you so much for taking the time to share it! - Emily, Head of Support

6 augustus 2024

The B2B Wholesale Hub support team is super efficient and prompt in assisting with troubleshooting! Thank you for making the experience so wonderful x

Emma Kate Co
Australië
Meer dan 6 jaar gebruiken de app
Orbit heeft geantwoord 8 augustus 2024

Aw this review is so kind, and very much appreciated! Thank you! - Emily, Head of Support

1 juli 2024

We had a small issue with something we had done so contacted support through their chat. Kay was quick to respond and very helpful. We had our issue fixed in no time at all. Very impressed with their service, Thanks again.

biancalorenne.co.nz
Nieuw-Zeeland
Ongeveer 6 jaar gebruiken de app
Orbit heeft geantwoord 4 juli 2024

Thank you for this review! So glad to hear Kay was a great help to you, I will pass this feedback along :) - Emily, Head of Support

8 oktober 2024

Gran aplicación para la gestión de precios especiales por tipo de cliente! Quiero resaltar la atención de Rob mediante el chat de soporte, realmente nos ayudó a resolver todo lo que necesitábamos! Gracias Rob!

AspidPro 1
Mexico
6 maanden gebruiken de app
Orbit heeft geantwoord 11 oktober 2024

Gracias! - Emily, Head of Support

22 juli 2024

App does what is required... giving us the ability to provide trade and discount pricing. We had a couple of issue upload .csv file with trade pricing but the customer service was super quick at advising us how to do this

Avoca Interiors
Australië
Ongeveer een maand gebruiken de app
Orbit heeft geantwoord 25 juli 2024

Glad to hear we were able to get everything sorted out for you!! - Emily, Head of Support

24 juli 2024

Kay was so helpful! She went above and beyond in helping us solve a coding issue by giving us clear instructions on how to go about resolving the problem.

This is Eden Hong Kong
Hongkong SAR van China
6 maanden gebruiken de app
Orbit heeft geantwoord 25 juli 2024

Thank you for the review! Will pass this feedback along to Kay :) - Emily, Head of Support

25 augustus 2024

Very fast and great support

SuperDokan
Verenigde Staten
4 maanden gebruiken de app
Orbit heeft geantwoord 27 augustus 2024

I'm so happy to hear this, thank you for sharing! - Emily, Head of Support