Recensies (783)

Algemene beoordeling
4,7
Cijfers per recensieniveau
  • 86% recensies zijn 5 sterren
  • 6% recensies zijn 4 sterren
  • 0% recensies zijn 3 sterren
  • 1% recensies zijn 2 sterren
  • 6% recensies zijn 1 sterren
25 oktober 2024

I contacted technical support today for the software set up. Rob helped me and he made the whole set up really easy. Great technical support!

EpicRise Electronics LLC
Verenigde Staten
29 augustus 2022

This app works as described. I also required some customizations to be made and their support staff was very helpful and quick to make the changes.

RPM - Redline Performance Machines
Verenigde Staten
5 maanden gebruiken de app
Orbit heeft geantwoord 29 augustus 2022

Thank you so much for sharing!! - Emily, Head of Support

20 september 2022

I have't been using this app so much but it seems really good with our theme (Athens)
but i got help installing everything by the support, Jack was really helpfull and professional!

Fast Car
Zweden
4 maanden gebruiken de app
Orbit heeft geantwoord 20 september 2022

We're happy to hear you are all set up and ready to go! Thanks for using Wholesale Club - Jamie, Product Manager

27 mei 2015

Awesome app! Looked around at multiple apps to get exactly what we needed and Supple provided! Quick response and support, I can't even tell you the last time I've had support as quick to respond and assist with questions. Highly recommend!

Need Fixed Parts
Verenigde Staten
4 maanden gebruiken de app
2 november 2022

Used Wholesale Club to quickly set up employee discounts on select products in our employee store. I ran into an issue with displaying customized prices so I bought the CoPilot program from Orbit. The team was polite and quick and got me all sorted out. Highly recommend.

Commissary USA
Verenigde Staten
4 maanden gebruiken de app
Orbit heeft geantwoord 2 november 2022

Thanks so much for the review!! I'm happy to hear you found so much value in our CoPilot program :) - Emily, Head of Support

4 december 2018

I've had a terrible experience with the customer service at Pixel Union. I had my websites redesigned and needed them to reinstall this app on the new theme for me. After charging me $75 ($25 per website), they then didn't respond to any of my follow up emails, and now 2 weeks later, I still don't have a functioning app. I have several wholesale customers getting very annoyed. Extremely disappointing service.

Sapling Child AU
Australië
Ongeveer 8 jaar gebruiken de app
11 januari 2017

These guys are awesome!!!! The two apps i have are great, exactly what i need, but the aftercare and support is where these guys excel!
I had used a competitor, but switched to Supple to try them. I've never looked back and i can and have recommended them to friends and family!

Well done guys and keep up the great work!!!

Th Fuel Room
Verenigd Koninkrijk
4 maanden gebruiken de app
Bewerkt 13 september 2022

We initially struggled with the implementation, but the Orbit support quickly came to rescue and everything is working smoothly with our new Wholesale Club app. We now easily match custom prices with each merchant and in addition we can offer our merchants the Net Term checkout. Perfect!

Xtrahunt
Denemarken
4 maanden gebruiken de app
Orbit heeft geantwoord 12 september 2022

Thank you so much for this review!! - Emily, Head of Support

6 oktober 2015

This app was my savior, we tried bold apps customer pricing before this and it was a fail for our store. But however this app is great, so easy to use and it does not create doubles of your products! And the support was great, Marius help me quickly and even removed the old code from bold apps! Highly recommend!

Southern Grace Outfitters
Verenigde Staten
4 maanden gebruiken de app
Bewerkt 22 februari 2021

Super support! The Wholesale club support is absolutely amazing. We had some issues with the setup and incorporating the app in the theme but Paige has bent over backwards to make sure all would be working properly. Really appreciate the support and quick response times. We called on her a lot and she was always happy to help!
The app is really good to give customers personal automatic discounts as Shopify itself does not have the proper tools for this. The app also lets you choose if customers can use discount codes in combination with their personal discount which was important to us. The only minus: it does not work well with some other apps like product filter and you have to switch the checkout settings to basic. For that it should be a little under the five star rating but the support was so good I could not give anything else but 5.

Crafted Society
Nederland
4 maanden gebruiken de app