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This app no longer works for retailers who sell internationally and use Shopify markets. It is a huge shame as we have been using this app for 4 years and it worked well for us. However it has not kept up, and international retailers are unable to place orders if a store has Shopify Markets in place, even if you ask the customer to check out in your store's home currency. The app developers have confirmed this is a limitation of the app and have no timeframe for resolution. If you are a retailer who sells internationally, don't waste your time on this.
Hi there! I'm so sorry to hear you're frustrated with our current incompatibility with Shopify Markets. This is something our Product team is currently investigating to find a solution for. We'll be sending you a follow up email this afternoon with more detail on that, please make sure to check your email! In the meantime, I truly appreciate you sharing this feedback, it means a lot! - Emily, Head of Support
These guys provide the best support! Highly recommended
These guys are really amazing. We used another app for wholesale pricing that didn't really work out for our website. They sent me clear instructions how to start the setup process after installation, then removed the previous app and finished everything by the next day. They solved my problems in a short time, reacted fast to my e-mails so I'm a really satisfied client.
I had a few issues integrating with other apps, but the Pixel Union team are quick to help and once the issues had been resolved I am able to use the app to its full potential!
If I could give another star I would! Marius and his team have provided *exceptional* customer service and a very good product. I highly recommend any Supple Apps.
SuppleWholesale proved to be the best solution for our store because it does not create additional product variants, but instead creates automatic discounts for tagged customers. Marius even helped code my theme to hide products and collections tagged "wholesale" which really help streamline our wholesale process.
Highly recommend Supple Wholesale over any other wholesale app on Shopify.
I have received excellent help from Paige and the team at Pixel Union Support - it's been super speedy, clear, and exactly what my business and I were looking for! Thank you SO much!
Emily and Jack were amazing! I used the paid support service so I could streamline the setup and it’s worth it. Very responsive and makes sense to me to get those one on ones and bio issues in the butt from the start. Also very thorough with screen recordings and screen shots. Hoping we set it all up great and will find out soon enough as I trial the full wholesale club workflow!
Thank you and your team!
Thank you so much for this review, Vinny!! It was a pleasure helping you out :) Excited to see you launch the wholesale side of your store! - Emily
If I could give Emily, Sara and the team 100 stars I would. They were so kind, attentive and flexible on helping me setup Wholesale Club and made the process smooth, simple and exhausted every option available so that my store could work powerfully and smoothly. I will 1,000% recommend them and use them in the future. It is a sophisticated app that can really level up your wholesaling game without stressing yourself out on new tools to use with Shopify.
The app does exactly what we want it to. We had a few hiccups when Shopify updated their security, but the customer service was great and addressed every issue promptly. Would highly recommend.
The experience with Wholesale Club and the team at Orbit has been very smooth. The app does what it says and the support team have been incredibly responsive. Highly recommend the app.
So glad to hear this! Thanks for sharing! - Emily, Head of Support