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I was trying to add a functionality to my store and Kay helped me tremendously. In fact, she ended up completely setting it up for me. She made it so easy. This app has been just what I needed for my wholesale store. I would highly recommend this app and the support is incredible and prompt.
Thank you for sharing your experience! I'm so pleased to hear the app (and Kay!) have been so helpful to you so far :) Thanks for leaving this review! - Emily, Head of Support
YES,This is what i want！The customer service responded promptly and helped me solve the problem！Kay Very Professional!
Thank you for the kind words! - Emily, Support Lead
I got this app to help me transition my wholesale online. I went with premium onboarding and am so glad I did! Wholesale Club customer support was so helpful getting my store set up and customized my needs with some add ons. I was happy to spend the money because compared to shopify+ and the other wholesale website options this is super cost-effective and keeps everything in one place! No more commissions on wholesale orders!!
really disappointed with the features of the app, firstly it doesnt offer customised text at checkout to say shipping rate. secondly, it doesn't offer customisable shipping rates at checkout for customers and for wholesale orders which charge GST as an extra this app does not provide that either, all features of wholesale orders this app does not feature. for the price its really disappointing. its a very basic app, do not recommend.
i never used this app and i was still charged, i just want my money back and i feel like im being sent in circles with shopify to get it. Can you help
Hello! We weren't able to locate a previous refund request from your team, so sorry for any confusion. We have now placed a refund request with Shopify, and sent you an email to confirm this - please have a look on your end and let us know when you've received this. Thank you!
A fantastic app that is very easy to use. We had a small support issue that we needed to be resolved and the team sorted it right away. Highly recommend this app.
Thank you so much for sharing! Glad we were able to help :) - Emily, Support Lead
A great product and fantastic service! They really went the extra mile to help customise the app for me.
Great app! Super easy integration to include a B2B option on our website for wholesalers. Plenty of options to configure it to ensure it works well for your business, and set-up was super easy. Had a couple of questions along the way and customer support was incredibly quick and helpful. Would definitely recommend this app to e-commerce brands looking for a B2B integration for their online store.
Thank you so much for the kind words!! - Emily, Head of Support
Great customer service and very quick to get any questions answered or hop in the backend of our site to fix any mistakes I made during the install.
Can't recommend enough!
Thank you so much for sharing, I'm glad you're having a good experience so far! - Emily, Head of Support
Great app ran by great people. Needed something to solve my WS solutions and WS Club did just that. Super helpful team! Thank you again!
Thank you so much for this review! - Emily, Support Lead