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Kay was very responsive and helpful. Not every app is perfect, but the help that was received was great! Any questions I had was answered along with any issues.
I'm happy to hear this, thank you for sharing! - Emily, Support Lead
The support team at Wholesale Club is over the top! Paige is very knowledgeable and she replied all the requests promptly. She also proposed suggestions on how to address some of the features we needed (that was not directly offered by the platform). She even contacted the devs team to adjust some of the UX issues I had.
Thank you so much for leaving these kind words! It means a lot to me. I will be passing along to Paige!! - Emily, Head of Support
The initial setup of the Wholesale Club app is a breeze. The sync process is a little slow but other than that it's a great app. Kay from the Support team was a massive help. Thanks again!
Thank you so much for sharing! I will pass your kind words along to Kay :) - Emily, Support Lead
Exceptional customer service helping me with all the setup questions I had. Response time is so fast and very thorough and much appreciated!
For us, the best Wholesale application (after testing many others). Excellent support and reactivity!
Great solution to an ongoing hurdle in managing wholesale accounts - even better is the support Marius provides.
Quick, efficient and very helpful!
So far so good. Rob was helpful in implementing this. I just downloaded this a week ago so haven't really tried it, but will update this review when I do
Glad to hear things are going well so far! Thanks for sharing :) - Emily, Support Lead
This is a pretty good app, I would recommend it and use it again. Support very is responsive and friendly.
I chose 4 stars over 5 as there are some upfront set up costs that become annoying and start to add up, but in general, these costs and limitations of the app are worth it for setting up "functional" wholesale capabilities on your website.
Uninstallaed this app and it's still sending our customer details to their servers. Also did not remove their code from our liquid template
Hello, we're sorry you're experiencing this issue. When the app is first installed, we create a backup of your theme so that if you want to remove the code, you can do so easily! We've sent you an email with more detail of where to find that backup. Please check your junk folder if you cannot find this response.
Great app! Looking for an app to handle our Wholesale pricing needs that doesn't require the need of a b2b gateway and Wholesale Pricing by Supple does just that. Great customer support and super fast assistance. Thanks