Avaliações (755)

Avaliação geral
4,7
Pontuação por nível de classificação
  • 86% das classificações são de 5 estrelas
  • 6% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 6% das classificações são de 1 estrelas
15 de fevereiro de 2017

Great features and very responsive support. Very satisfied and looking forward to future updates.

Deathwish Inc
Estados Unidos
Over 5 years usando a aplicação
Editado a 20 de novembro de 2017

We've used Supple to add two new access levels to our retail webshop... one for wholesale and the other for distributors. The features of the app gave us exactly what we needed to show exclusive pricing to our various customers, set minimum spends, allow them to earn volume discounts and up sell those discounts to ensure maximum uptake. Got a bit lost at different times putting it all together, but Marius and the support team were always on-hand with courteous, efficient and effective help.

Bondi Chai Latte
Austrália
Over 5 years usando a aplicação
9 de fevereiro de 2017

Great support and easy to use. The support team always responded quickly and they are very professional. We also installed the Quick Order form, which is a huge benefit for wholesale customers, it works great. We would definitely recommend this app!

Dermasensa
Estados Unidos
Over 5 years usando a aplicação
13 de maio de 2015

Absolutely fantastic customer service. HIghly recommend this app

kashaewingsofhope
Austrália
2 months usando a aplicação
24 de julho de 2023

good app, customer support has gotten significantly better over the last year. keep up the good work.

LaBellePerfumes
Estados Unidos
About 5 years usando a aplicação
Questão respondida por Orbit 25 de julho de 2023

Wow it means so much to me to hear this, thanks for noticing the hard work we've put into providing excellent customer service <3 - Emily, Head of Support

12 de julho de 2021

Lacks some of the fancy features found in other apps, but does the important things well. Super reliable with excellent customer support. We've used for over 7 years. The only wholesale app that integrates with the best bulk cart app EasyWholesale (by NexusMedia).

Ritual Hockey EU
Espanha
About 5 years usando a aplicação
Questão respondida por Orbit 12 de julho de 2021

Thank you for the kind words! I'd love to get more detail on the features you were hoping to have, so I've sent you an email to follow up. Thanks again for the support ☺️ - Emily, Support Lead

21 de julho de 2022

The app is super easy to use and understand. And if you end up having some sort of trouble that you can not fix, their support team is an amazing one. So don't be scared to reach out to them! We got our problem resolved fairly quickly with some back and forth. But Kay, the support member that helped me, was very concise and detailed when she needed information from me to fix the issue. Amazing app, amazing company, and even better customer service!

Cedar Bear Naturales
Estados Unidos
About 5 years usando a aplicação
Questão respondida por Orbit 22 de julho de 2022

Wow thanks so much for this review!! This is such great feedback, I'm really glad to hear you have had such a positive experience so far. - Emily, Head of Support

Editado a 20 de fevereiro de 2023

This is a great app for wholesale. It does absolutely everything I need it to do and works seamlessly. In the 4 years that I’ve been using it, never have I had a problem. I recently changed themes and a few things needed to be tweaked. Customer service was very quick to respond, they were kind, patient, knowledgeable, and stuck with me until everything was perfect! I would so highly recommended this app and this customer service/developer team!

Sans Skincare
Estados Unidos
About 5 years usando a aplicação
14 de dezembro de 2015

Marius was great to work with. He always answered our questions in a timely manner and was more than helpful in resolving the problems. Our web developer worked with him on most the issues and speaks very highly of Marius and the service he provided.

I feel confident that as questions come up in the future they will be more than helpful in taking care of them.

The Paper Orchid Team

Paperorchid
Estados Unidos
About 5 years usando a aplicação
25 de janeiro de 2021

This app works well, the customer service is fabulous for troubleshooting. They were able to fix our problem pretty quickly and had a developer look over our app to see if there were any mistakes.

Kiriko Made
Estados Unidos
About 5 years usando a aplicação