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Setting up a wholesale arm as well as an internal system in it's entirety for a small business was a pretty daunting task for me. This app was the needle in the haystack. For what you pay, you get amazing and quick support. It does what it's supposed to at a fraction of the cost of other options. They keep up with Shopify updates. Could not give them enough praise.
Thanks so much for this review! Will pass the kind words along to Jack! - Emily, Head of Support
Supple App is the perfect solution to our problem. We needed something that allowed us to give different retailers access to our products at different pricing tiers and Supple Wholesale makes this possible. The customer service is EXCELLENT! They are always very fast to respond to our questions and setting the app up was a breeze!
This app has a lot to offer when trying to have different pricing based on who is logged in. Easy installation, and quick response if a tweak is needed for your particular theme. I recently moved from an old theme to a new 2.0 theme. This app worked pretty well but it had issues after implementation. Kay sourced the problem quickly and the reliability of pricing for each custom user was very good. Kay went out of her way to assist in some final tweaks with this new theme and explored why certain formatting was not as clean as I wanted. After work by Kay and team, it was shown to be a problem with one of my legacy apps, not WC. Stellar customer service!
Thank you so much for this detailed review! I'm so glad to hear you've had such a positive experience, it means a lot to me that you took the time to share it. Thanks again! - Emily, Head of Support
Thank you Marius for assisting me with the installation. I hope other store owners appreciate your unrivaled after sales service as much as i do. Was not expecting to be attended to at the drop of a hat but thanks. Will continue supporting great service and a awesome app!
Sharwoods Bike Tyre.
Great app... Very helpful support and they even did some customization for us, on the house. Thank you!
Just the app we have been searching for for over three years now! Supple Wholesale does what so many other wholesale apps have been unable to, restricting customers from checking out with a quantity greater than what we have in our Shopify inventory. This was our biggest concern as we keep limited inventory on hand and would otherwise risk over allocating at any given time. The service is extremely fast, professional, and better than any other we have yet to come across, the app itself is perfectly user friendly, and the end result is a seamless, hassle and worry-free wholesale process for both us and our retailers. Orders process through as they normally would and are shipped just as any other order would be by our fulfillment company. Highly recommended over any other wholesale app out there- and believe me, we've tried them all!
Extremely helpful customer support and quick to resolve any issues we had.
Fantastic app and fantastic customer service! Very responsive and a pleasure to deal with - thank you Marius!!
Awesome app! Looked around at multiple apps to get exactly what we needed and Supple provided! Quick response and support, I can't even tell you the last time I've had support as quick to respond and assist with questions. Highly recommend!
This is the third piece of wholesale software we tried, and the one we're sticking with. All of them function well, but Supple Wholesale's developer was available to help us with issues customizing the software to meet our specific needs within hours instead of days, and for a fraction of the cost.
We couldn't be happier with Supple, and highly recommend it.