Avaliações (791)

Avaliação geral
4,7
Pontuação por nível de classificação
  • 86% das classificações são de 5 estrelas
  • 6% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 6% das classificações são de 1 estrelas
13 de maio de 2015

Absolutely fantastic customer service. HIghly recommend this app

kashaewingsofhope
Austrália
2 months usando a aplicação
31 de janeiro de 2024

Customer service was top-notch! They promptly fixed a sync issue after I reached out to them. Totally recommend!

Fashion Jewellery Outlet
Canadá
About 4 years usando a aplicação
Questão respondida por Orbit 5 de fevereiro de 2024

Thanks so much!! - Emily, Head of Support

4 de setembro de 2019

We have recieved Good service from the staff and the app is wellfunctioning in our website for our wholesale customers.

Integra Hogar SA de CV
México
About 5 years usando a aplicação
12 de julho de 2021

Lacks some of the fancy features found in other apps, but does the important things well. Super reliable with excellent customer support. We've used for over 7 years. The only wholesale app that integrates with the best bulk cart app EasyWholesale (by NexusMedia).

Ritual Hockey EU
Espanha
About 5 years usando a aplicação
Questão respondida por Orbit 12 de julho de 2021

Thank you for the kind words! I'd love to get more detail on the features you were hoping to have, so I've sent you an email to follow up. Thanks again for the support ☺️ - Emily, Support Lead

21 de julho de 2022

The app is super easy to use and understand. And if you end up having some sort of trouble that you can not fix, their support team is an amazing one. So don't be scared to reach out to them! We got our problem resolved fairly quickly with some back and forth. But Kay, the support member that helped me, was very concise and detailed when she needed information from me to fix the issue. Amazing app, amazing company, and even better customer service!

Cedar Bear Naturales
Estados Unidos
About 5 years usando a aplicação
Questão respondida por Orbit 22 de julho de 2022

Wow thanks so much for this review!! This is such great feedback, I'm really glad to hear you have had such a positive experience so far. - Emily, Head of Support

24 de julho de 2023

good app, customer support has gotten significantly better over the last year. keep up the good work.

LaBellePerfumes
Estados Unidos
About 5 years usando a aplicação
Questão respondida por Orbit 25 de julho de 2023

Wow it means so much to me to hear this, thanks for noticing the hard work we've put into providing excellent customer service <3 - Emily, Head of Support

Editado a 20 de fevereiro de 2023

This is a great app for wholesale. It does absolutely everything I need it to do and works seamlessly. In the 4 years that I’ve been using it, never have I had a problem. I recently changed themes and a few things needed to be tweaked. Customer service was very quick to respond, they were kind, patient, knowledgeable, and stuck with me until everything was perfect! I would so highly recommended this app and this customer service/developer team!

Sans Skincare
Estados Unidos
About 5 years usando a aplicação
14 de dezembro de 2015

Marius was great to work with. He always answered our questions in a timely manner and was more than helpful in resolving the problems. Our web developer worked with him on most the issues and speaks very highly of Marius and the service he provided.

I feel confident that as questions come up in the future they will be more than helpful in taking care of them.

The Paper Orchid Team

Paperorchid
Estados Unidos
About 5 years usando a aplicação
25 de janeiro de 2021

This app works well, the customer service is fabulous for troubleshooting. They were able to fix our problem pretty quickly and had a developer look over our app to see if there were any mistakes.

Kiriko Made
Estados Unidos
About 5 years usando a aplicação
17 de maio de 2016

I have researched many Wholesale applications on Shopify and Wholesale Pricing by Supple the absolute best of them all and surpasses my expectations!! Other apps creates a duplicate listing at different discount levels which doubles or triples my listing count and because of duplicate entries, they will not draw inventory out of the same listing. Supple's Wholesale App fixes that issue by applying a discount to the original listing instead and draws inventory out of that singular listing. My store runs over 15k skus and this saved my store from creating duplicates listings of the same thing. The Wholesale Pricing app also allows the possibility to do discounts based on markup from Cost by categorizing items by specific Markup% Collections and applying a relative discount to them. Due to the fact that Shopify does not track cost, this is the absolute closest you will get. In addition, Marius from Supple also customized my store for me for a small fee. The customization allows my store to allow oversell for wholesale tagged customers and disabling overselling for regular customer. He also by-passed Shopify checkout payments so my customers can now enter a Purchase Order # and Submit to Shopify without payment meaning my accounting department can charge them Net30 Payment Terms in the back-end. Great customer service and communication with excellent completion timeline. Overall, I would give him a 10 star out of 5 if I could. Easy to setup and great service support! I recommend this to everyone needing special pricing for their online store. Can't say more, Thank You Supple!

911supply
Canadá
Almost 5 years usando a aplicação