Avaliações (791)

Avaliação geral
4,7
Pontuação por nível de classificação
  • 86% das classificações são de 5 estrelas
  • 6% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 6% das classificações são de 1 estrelas
Editado a 13 de setembro de 2022

We initially struggled with the implementation, but the Orbit support quickly came to rescue and everything is working smoothly with our new Wholesale Club app. We now easily match custom prices with each merchant and in addition we can offer our merchants the Net Term checkout. Perfect!

Xtrahunt
Dinamarca
4 months usando a aplicação
Questão respondida por Orbit 12 de setembro de 2022

Thank you so much for this review!! - Emily, Head of Support

Editado a 22 de fevereiro de 2021

Super support! The Wholesale club support is absolutely amazing. We had some issues with the setup and incorporating the app in the theme but Paige has bent over backwards to make sure all would be working properly. Really appreciate the support and quick response times. We called on her a lot and she was always happy to help!
The app is really good to give customers personal automatic discounts as Shopify itself does not have the proper tools for this. The app also lets you choose if customers can use discount codes in combination with their personal discount which was important to us. The only minus: it does not work well with some other apps like product filter and you have to switch the checkout settings to basic. For that it should be a little under the five star rating but the support was so good I could not give anything else but 5.

Crafted Society
Países Baixos
4 months usando a aplicação
5 de setembro de 2023

Very helpfull and good working app. The customer support ist super quick and helpful. They helped me to customize a few things and did a great job.

COTIERE
Alemanha
4 months usando a aplicação
Questão respondida por Orbit 15 de setembro de 2023

Thanks for leaving us this review! - Emily, Head of Support

2 de janeiro de 2023

We are still setting up our store and Kay has been so prompt with sorting out any issues we have had. Great experience so far!

Australian Design & Co. Trade
Austrália
4 months usando a aplicação
Questão respondida por Orbit 3 de janeiro de 2023

Thank you for sharing! - Emily, Head of Support

20 de abril de 2015

This is the third piece of wholesale software we tried, and the one we're sticking with. All of them function well, but Supple Wholesale's developer was available to help us with issues customizing the software to meet our specific needs within hours instead of days, and for a fraction of the cost.

We couldn't be happier with Supple, and highly recommend it.

The Dragontree Apothecary
Estados Unidos
4 months usando a aplicação
18 de outubro de 2021

I used this app to discount each customer group. This app is really useful and the customer staff is really kind. They always do their best when I require or ask something. (The staff name is Kay in my case) I super recommend this app!

KFOOD-DW
Austrália
4 months usando a aplicação
Questão respondida por Orbit 19 de outubro de 2021

Thanks so much for this review! - Emily, Support Lead

Editado a 21 de abril de 2022

We use WC to create a VIP shopping area on our D2C website. The app is easy to use and install. I do wish there was greater flexibility in pairing discount codes with WC discounts, but I believe those problems stem more from Shopify limitations than the app itself. Customer service is top-notch. They have been incredibly friendly and helpful, and have done everything from implementing small customizations to work with our website's theme to larger patches and bug fixes.

EXPED USA
Estados Unidos
4 months usando a aplicação
Questão respondida por Orbit 11 de janeiro de 2022

Thank you so much for the kind words! I'm glad to hear everything is working so well for you :) - Emily, Support Lead

24 de março de 2021

We love using this app and appreciate the amazing customer service from Pixel! Personally, I have used wholesale for several stores and have always had a great experience

O3NC
Canadá
4 months usando a aplicação
8 de julho de 2021

Works really well for what I need to do. Support is beyond helpful. I really appreciate Rob and his team for their fast and accurate work to get the app to work perfectly with my theme!

Stren-Flex®
Estados Unidos
4 months usando a aplicação
Questão respondida por Orbit 20 de julho de 2021

Thank you so much for your review, and I am happy to hear that you love our support! I will pass your kind words on to Rob and the team. - Rosie, Merchant Success

18 de abril de 2023

Great app. We have downgraded from Shopify Plus, and our primary concern was how we would process wholesale orders. B2B Wholesale club has perfectly sorted this—also, huge thanks to Kay at the support desk and her speedy response time.

LittleLamb
Reino Unido
4 months usando a aplicação
Questão respondida por Orbit 18 de abril de 2023

So glad to hear you were able to find a solution with us! - Emily, Head of Support