Avaliações (803)

Avaliação geral
4,8
Pontuação por nível de classificação
  • 86% das classificações são de 5 estrelas
  • 6% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 6% das classificações são de 1 estrelas
13 de agosto de 2024

Been using this app for several years now. It works as advertised, and the customer support is amazing. We have over 3000 products on our website and hundreds of dealers.

PCI Race Radios
Estados Unidos
Mais de 6 anos usando a aplicação
Questão respondida por Orbit 15 de agosto de 2024

Thank you so much for this review. It really means a lot to us! - Emily, Head of Support

8 de outubro de 2024

Gran aplicación para la gestión de precios especiales por tipo de cliente! Quiero resaltar la atención de Rob mediante el chat de soporte, realmente nos ayudó a resolver todo lo que necesitábamos! Gracias Rob!

AspidPro 1
México
6 meses usando a aplicação
Questão respondida por Orbit 11 de outubro de 2024

Gracias! - Emily, Head of Support

20 de agosto de 2024

Excellent App. Does everything that I need it to do in order to run my wholesale business on Shopify. The support is excellent as well. Always responsive and helpful.

LTW Supply
Estados Unidos
5 meses usando a aplicação
Questão respondida por Orbit 22 de agosto de 2024

Thank you!! - Emily, Head of Support

12 de julho de 2024

Alex was extremely helpful. He communicated very clearly and fixed my problem without having to change much of my code. Minimal changes keeps all my old code working well, but the glitch he fixed, he fixed quickly and then was very patient with me as I tested different browsers and situations to make sure everything was still running smoothly.

notofthisworldiconsandbooks.com
Estados Unidos
Mais de 6 anos usando a aplicação
Questão respondida por Orbit 15 de julho de 2024

I'm so glad to hear Alex was such great help to you. It means a lot to have such positive feedback about my team. Thank you! - Emily, Head of Support

1 de julho de 2024

We had a small issue with something we had done so contacted support through their chat. Kay was quick to respond and very helpful. We had our issue fixed in no time at all. Very impressed with their service, Thanks again.

biancalorenne.co.nz
Nova Zelândia
Aproximadamente 6 anos usando a aplicação
Questão respondida por Orbit 4 de julho de 2024

Thank you for this review! So glad to hear Kay was a great help to you, I will pass this feedback along :) - Emily, Head of Support

29 de julho de 2024

If we could give more then 5 stars we absolutely would! Working with B2B and Orbit was an amazing experience! Our process of changing from Squarespace to Shopify was a challenging one and creating exclusive rules / options for our wholesale buyers was made so easy by the staff. We spoke with several members over the course of the process and everyone was able to pickup right where the previous member left off. This allowed for no down days in between our endless questions and need of support. Again we cannot rave enough about this company and most importantly their employees. Kay, Jack, & Rob were amazing!

Wanderlust Hats & Apparel
Estados Unidos
27 dias usando a aplicação
Questão respondida por Orbit 31 de julho de 2024

WOW, I cannot thank you enough for this review!! I think this is the best one we've ever seen. I'm so glad you had such a great experience, thank you so much for taking the time to share it! - Emily, Head of Support

6 de agosto de 2024

The B2B Wholesale Hub support team is super efficient and prompt in assisting with troubleshooting! Thank you for making the experience so wonderful x

Emma Kate Co
Austrália
Mais de 6 anos usando a aplicação
Questão respondida por Orbit 8 de agosto de 2024

Aw this review is so kind, and very much appreciated! Thank you! - Emily, Head of Support

13 de junho de 2024

This app has and is very useful for our store because it opens up functions that Shopify doesn't offer naturally. We have been using this app for over a year, and every time we run into issues or have questions, they have always helped us out.
With chat integrated into their app, the response time is quick and professional. I recently got help from Kay about their product visibility feature, and I can't wait to get started and explore how we can best utilize this additional feature.

Stuart Alexander & Co
Austrália
Aproximadamente 1 ano usando a aplicação
Questão respondida por Orbit 17 de junho de 2024

Thanks for sharing your experience using Wholesale Hub to run your wholesale business. I love to hear that you've enjoyed our Live Chat support, and are getting started with taking advantage of our Product Visibility feature for built-in access control.

- Danny, CEO

15 de fevereiro de 2024

The B2B Wholesale Club app is pretty straightforward, and offers us the ability to apply discounts with different tags, which is just what we need. What sets this app apart from others is the customer service.

This past week alone, I have been on chat with Alex numerous times. The patient, understanding, efficient service I received on each occasion is unlike any other. Alex navigated my questions about this app (and others due to compatibility) with experienced swiftness and was able to tell me exactly what I needed to do to ensure they could fix something on their end. I asked if I could please provide feedback, I am THAT impressed with the customer service I received. Shout out to Jack too, who followed up through email. Thank you!

Knit Collage
Estados Unidos
Aproximadamente 6 anos usando a aplicação
Questão respondida por Orbit 22 de fevereiro de 2024

Wow this is such a sweet review, thank you so much for leaving it!! I really appreciate the kind words you've shared about my team. It means a lot to know our support is providing such value. Thank you again!! - Emily, Head of Support

28 de fevereiro de 2024

We've been using this app for our B2B solution for seven years. Wholesale Club has offered compelling features to allow a seamless ordering process for our wholesalers. Their responsive tech support has been valuable in quickly resolving issues, such as making adjustments to the app to be compatible with Shopify changes. I would recommend this app for small businesses looking for an effective yet affordable B2B solution.

Road Runner Bags
Estados Unidos
Mais de 6 anos usando a aplicação
Questão respondida por Orbit 1 de março de 2024

Aw I really appreciate you leaving this review, thanks for your kind words! - Emily, Head of Support