Avaliações (791)

Avaliação geral
4,7
Pontuação por nível de classificação
  • 86% das classificações são de 5 estrelas
  • 6% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 6% das classificações são de 1 estrelas
22 de janeiro de 2024

My recent experience with the B2B Wholesale Club app has been spent troubleshooting a small bug with their support team. Kay gave me quick and pleasant responses and was able to determine our issue and implement a solution within just a couple of email exchanges. Hopefully, we won't experience any more hiccups, but I know if we do, we'll have a speedy solution. Thank you!

Eagle Creek
Estados Unidos
Over 1 year usando a aplicação
Questão respondida por Orbit 25 de janeiro de 2024

Thank you so much for this review! We're always here to help :) - Emily, Head of Support

7 de fevereiro de 2024

This app is easy to navigate, set up, and works great. Support, when needed, has been super responsive and helpful.

Peace Fleece
Estados Unidos
About 5 years usando a aplicação
Questão respondida por Orbit 8 de fevereiro de 2024

Thanks so much! - Emily, Head of Support

26 de fevereiro de 2024

In terms of the app, it was a bit confusing at first on what I was able to do, but the support has always been fast and informative. There's proper explanation of the issues and how to resolve it.

ZENZII Wholesale
Estados Unidos
Over 1 year usando a aplicação
Questão respondida por Orbit 28 de fevereiro de 2024

I'm happy to hear you were able to get your concerns resolved through support! It means a lot to me to hear how helpful my team has been :) - Emily, Head of Support

24 de junho de 2024

Kay was very helpful with support and the app works flawlessly.

Casey Mac Photo
Estados Unidos
4 days usando a aplicação
Questão respondida por Orbit 26 de junho de 2024

So glad to hear this, will be passing this feedback along to Kay! - Emily, Head of Support

21 de fevereiro de 2024

Installing the app and simply duplicating the theme allowed the sale prices to be displayed on the product list page and made the payment settings smooth, which was very helpful. The ability to set detailed discounts for customer tags and collections, as well as add extra fees such as shipping, felt highly versatile. Even when a minor error occurred, contacting support for investigation and correction made the implementation smooth, and I thought it was very good.

KEBOZ
Japão
4 months usando a aplicação
Questão respondida por Orbit 28 de fevereiro de 2024

I really appreciate you taking the time to leave this review, the detail is so kind! Glad to hear it's been such a positive experience for you! - Emily, Head of Support

Editado a 8 de outubro de 2024

Response time with questions is amazing! Worked with me until I was completely satisfied with the result I needed.
Great app. Great customer service

Affordable Grooming Shears
Estados Unidos
10 months usando a aplicação
Questão respondida por Orbit 22 de março de 2024

Oh I'm so pleased to hear this. I really appreciate you taking the time to leave us a review!! Thank you! - Emily, Head of Support

27 de fevereiro de 2024

We have been relying on Wholesale Club for several years with little to no issues. I am particularly grateful for Orbit's support team. Multiple times now I have reached out and Kay has responded and gotten me the help I needed quickly and professionally.

Wholesale.TRĒhouse.com
Estados Unidos
About 2 years usando a aplicação
Questão respondida por Orbit 1 de março de 2024

Thank you so much for using our app since 2022! - Emily, Head of Support

27 de fevereiro de 2024

Product works as described. The Support was fantastic and quickly resolved an issue we were having on our site.

Orthopedic Outfitters
Estados Unidos
Over 2 years usando a aplicação
Questão respondida por Orbit 28 de fevereiro de 2024

Thank you so much!! - Emily, Head of Support

27 de março de 2024

Works well and support is responsive as needed. WIth 3 years experience is=t has certainly served its purpose with ease.

Jaspertronics.com
Estados Unidos
Almost 5 years usando a aplicação
Questão respondida por Orbit 2 de abril de 2024

Thanks for using our app for 3 years! We're happy to have you :) - Emily, Head of Support

14 de dezembro de 2023

This app is great for automatically discounting for your wholesale customers! Customer service is great across both apps we are using in our store.

Karen Pryor Clicker Training
Estados Unidos
Almost 8 years usando a aplicação
Questão respondida por Orbit 3 de janeiro de 2024

Thank you!! - Emily, Head of Support