Avaliações (772)

Avaliação geral
4,7
Pontuação por nível de classificação
  • 86% das classificações são de 5 estrelas
  • 6% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 6% das classificações são de 1 estrelas
30 de outubro de 2023

Great experience so far working with Wholesale Club app and with the Orbit team. App is easy to use and work well in the scope that we're looking for. The Orbit team is highly responsive and very helpful all the way. This app also works beautifully seamless through the Shopify POS environment. Recommended!

Silk Road Tea
Canadá
About 2 years usando a aplicação
Questão respondida por Orbit 1 de novembro de 2023

Thanks so much for this positive feedback! I love your Angelwater tea :) - Emily, Head of Support

20 de março de 2024

Awesome! Great customer service and support!

StayFlush Motorsports
Estados Unidos
Over 2 years usando a aplicação
Questão respondida por Orbit 22 de março de 2024

Thank you so much! - Emily, Head of Support

5 de outubro de 2023

This app is absolutely amazing if you are planning to combine your normal and wholesale store together. The price is very worth it, if you take a look at the code. The support is amazing. Kay helped me very fast and directly fixed my question. It is a very easy to use app that integrates perfectly within a store. I would definitely suggest this app to anyone who is looking for a good wholesale app. Stop wasting money on other apps and just go for this one.

Hitachi Store
Países Baixos
3 months usando a aplicação
Questão respondida por Orbit 10 de outubro de 2023

Wow thank you so much for this glowing review!! Knowing you've had such a positive experience means so much to me! - Emily, Head of Support

26 de outubro de 2023

Customer service with Kay was super fast and extremely helpful! I definitely recommend this app for what it does and for the customer service, so amazing!

Dragonfly Fragrances
Estados Unidos
Over 2 years usando a aplicação
Questão respondida por Orbit 31 de outubro de 2023

I will definitely be passing this feedback along to Kay, thanks so much for sharing your experience!! - Emily, Head of Support

14 de fevereiro de 2024

I was having some difficulties setting up custom pricing. Alex walked me through and within minutes had resolved the issue and I was up and running

My Store
Estados Unidos
6 months usando a aplicação
Questão respondida por Orbit 20 de fevereiro de 2024

I really appreciate you leaving this review! - Emily, Head of Support

6 de fevereiro de 2024

Great onboarding experience. Kay helped me understand some best practices for our theme and was very communicative throughout the process. Great support goes a long way. We’re excited to add this app to our stack!

Code 1 Supply
Estados Unidos
3 months usando a aplicação
Questão respondida por Orbit 8 de fevereiro de 2024

Thanks for leaving this review! Will definitely be sharing this feedback with Kay :) - Emily, Head of Support

29 de novembro de 2023

We have been using this app for many years, and their customer service is amazing, special shoutout to Alex. Thank you so much!

Mainlinen Australia
Austrália
Almost 6 years usando a aplicação
Questão respondida por Orbit 1 de dezembro de 2023

Aw thanks for leaving this review, it means a lot! Glad you've had a good experience over the years :) - Emily, Head of Support

Editado a 3 de fevereiro de 2024

New to the app, and ran into some issues with setup. The Live Chat support was great in helping me to get things working and sending pictures and links as needed with the steps. but, Unfortunately, I spoke too soon when I gave this 5 stars. Although the support team works hard, the app itself doesn't support multi-currency, which is somewhat useless to increase sales with B2B. Statistically more people shop when they can see things in their local currency, and not supporting this crucial feature makes the app practically obsolete. This is unfortunate because the ease of use otherwise is great, and sets up wonderfully. If it could only support our largest international customer base.

Deep Fantasies
Canadá
9 days usando a aplicação
Questão respondida por Orbit 2 de fevereiro de 2024

Thanks for this review! I'm glad to hear that our Live Chat has been so useful to you! - Emily, Head of Support

31 de janeiro de 2024

Customer service was top-notch! They promptly fixed a sync issue after I reached out to them. Totally recommend!

Fashion Jewellery Outlet
Canadá
About 4 years usando a aplicação
Questão respondida por Orbit 5 de fevereiro de 2024

Thanks so much!! - Emily, Head of Support

23 de dezembro de 2023

Mind blowing customer support! The team helped us solve a number of issues even though they not were caused by the app it self.
Highly recommended supplier of apps :)

Orbit is a safe and sound supplier of apps, and really commits to make sure their customers get all the help they need.

Frivannsliv
Noruega
4 months usando a aplicação
Questão respondida por Orbit 3 de janeiro de 2024

This is so nice to hear, I appreciate you sharing it with us! Happy New Year :) - Emily, Head of Support