Wholesale Lock Manager: B2B
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I have been using Wholesale Lock Manager for 4 years and never had an issue until tonight(Night before our new releases). We were trying to lock our new release page and it would not work.
I reached out to their support team after hours and they were kind enough to help me with the issue I was having. They walked me through the steps I needed to take and the issue was fixed. This support group was amazing and I can't thank them enough!
Thank you for your long term commitment to us! Let us know if you need anything :)
Used on a couple of our sites, can need some work to get it going depending on your theme/specific needs but the support is great and they worked with us on any issues quickly.
We're here to make sure you are successful!
This app has worked out great for us and their customer service is top notch. Shanna always responds to my email inquiries quickly and when I had some more complicated questions, Parth did a 30 minute call with me that answered all of my questions. Highly recommend!
Thanks so much for the kind words! Really happy to hear the app’s been working well for you long-term, and that Shanna and Parth were able to help quickly and thoroughly... especially jumping on a call to walk through the more complex questions.
We really appreciate the recommendation!
Wholesale Helper Support Team
Flexible app with a variety of great lock options - service from the support team was also quick to respond and assist us when we needed the help.
Thanks so much for being a longtime customer! Let us know if you need anything.
Requires some custom snippets into Shopify Liquid but the app dev team did that with no muss no fuss when i asked.
In our case, we use it to hide certain products unless a shopper is logged in and their customer account is tagged "b2b". This way we need to worry less about wholesale pricing showing up in the wild and raising a ruckus with our suppliers when we sell to other businesses instead of end consumer. Seems to work quite well. Hides products from Shopify Search really well.
Yes, the goal is to hide the products and prices from a specific set of customers. Let us know if you need anything else in the future!
Works as described, excellent and prompt support if any issues.
Thank you for being a longtime customer!
- Wholesale Helper Support Team
we were answered pretty fast, and soon as we did a screen share they found out what was the issue and solved in the same hour.
Great to hear we were able to help you within the hour!
We love this app for our wholesale coffee business. They get back to you quickly with answers! Highly recommend!
Let us know if you need anything in the future!
- Wholesale Helper Support Team
We have been using Wholesale Pricing Discount and Wholesale Lock for our medical equipment website for the past two years, and the experience has been outstanding. The apps have worked flawlessly, allowing us to set up multiple wholesale pricing groups and manage our business smoothly and efficiently without any issues.
The functionality is reliable and easy to manage, making it simple to run a structured wholesale operation. Wholesale Lock has also been an excellent addition, helping us control access to pricing and maintain a professional experience for our approved clients.
What truly sets this company apart is their exceptional customer service. Their support team consistently goes above and beyond. The ability to call and speak with someone live is incredibly valuable, and they have even taken the extra step to implement custom coding solutions specifically for our store when needed.
Their level of service, responsiveness, and product quality is something we have not experienced with other Shopify apps. I highly recommend these apps to any business owner looking to implement a reliable and professional wholesale solution. They have been a key part of our success, and we are extremely satisfied with both the apps and the support team behind them.
Works as described and outstanding, speedy help/customer service.
Love to hear its been outstanding partnering together!