Arvostelut (536)

Kokonaisarvio
4,8
Lukumäärä luokitustasoa kohden
  • 93 % arvioista on 5 tähteä
  • 3 % arvioista on 4 tähteä
  • 1 % arvioista on 3 tähteä
  • 1 % arvioista on 2 tähteä
  • 3 % arvioista on 1 tähteä
22. helmikuu 2021

We have just started using this app. It provides the features we are looking for that some other apps did not have. We would like to be able to customize some user interface things better, but we have had good customer service with Jawad.

Furbish Studio
Yhdysvallat
Noin 2 kuukautta sovelluksen käyttöä
7. tammikuu 2020

I used this app to help me add a wholesale side for our wholesale customers. When I had questions, customer service was fast and extremely helpful to get us up and running. I was under a deadline so appreciate the fast response.

Lolablue Living
Yhdysvallat
2 päivää sovelluksen käyttöä
Muokattu 5. kesäkuu 2020

After 3 days of communicating with them, its finally done. I hope they focus and change on how they can better engage with their customers and be very clear and concise on their instructions given. Now i hope nothing breaks down. fingers crossed.

Pasar Segar | The Fresh Market
Malesia
Noin kuukausi sovelluksen käyttöä
5. maaliskuu 2020

GREAT CUSTOMER SERVICE, GREAT APP, EASY TO USE, SOLVED MY NET 30 PROBLEM IN LESS THAN A HOUR, KEEP UP THE GREAT CUSTOMER SERVICE

ABC CORK WHOLESALE
Kanada
Päivä sovelluksen käyttöä
19. heinäkuu 2023

Wonderful customer service and fantastic app. If you are looking for the best B2B or B2C app, this is it!! Highly recommend.

Carolina Country Bling
Yhdysvallat
Noin 22 tuntia sovelluksen käyttöä
Wholesale Helper vastasi 24. heinäkuu 2023

Wow...we appreciate the kind words!

Let us know if you need anything in the future :)

- Wholesale Helper Support Team

Muokattu 8. syyskuu 2020

Waited over 2 weeks for integration that never happened. If this is standard support, what happens when we have a serious issue? Not recommended.

UPDATE : Support was responding to an email I was not communicating with. App not compatible with theme unfortunately. Customer service did their best.

Foam Fab Supply
Yhdysvallat
20 päivää sovelluksen käyttöä
16. kesäkuu 2023

Nothing works properly, i've come across so many problems that i had to pay a whole months for nothing since my free try expired before i could finish setting it up. The support are quick to respond, but give no helpful answers. I had to get it to work with my website team or by myself. The app can be in only one language, it's not compatible with shopify market (whatever that is). I have a simple B2C and B2B store... Really bad experience.

Les petits Tousi
Kanada
19 päivää sovelluksen käyttöä
Wholesale Helper vastasi 6. heinäkuu 2023

Hi, we are sorry you did not have the best experience.

We have refunded the charge and have updated our app to work with Shopify Markets.

If anything changes in the future and needs our help, please let us know.

16. huhtikuu 2023

Just signed up, seems okay but the main thing is trade signupm forms, seems you cannot send a notification of a new Trade/Wholesale signup to the shopify registered email address
so the workaround is to send the notification to a personal email and then forward it on, not very practical...? otherwise we have to check manually?

westbasedirect.com
Yhdistynyt kuningaskunta
19 päivää sovelluksen käyttöä
23. joulukuu 2021

The support is terrible. If it works for you on the first go around, then great but if you need any help beyond that expect to wait days on end with very little to no communication. Seems like a good app, but the support is absolutely TERRIBLE! If you like to have good customer support - stay far away from this one.

11Bravos.com
Yhdysvallat
14 päivää sovelluksen käyttöä
1. kesäkuu 2021

Raissa, and her team are awesome! they can quickly acknowledge the problem and fix it right away! we have 3 more sites that we own, we are going to migrate to this wholesale platform!

Nicole Lee Online
Yhdysvallat
Noin 12 tuntia sovelluksen käyttöä
Wholesale Helper vastasi 1. kesäkuu 2021

Great to hear that we were able to move fast and help :). Please let us know if you have any questions in the future.

- WH team