Arvostelut (536)

Kokonaisarvio
4,8
Lukumäärä luokitustasoa kohden
  • 93 % arvioista on 5 tähteä
  • 3 % arvioista on 4 tähteä
  • 1 % arvioista on 3 tähteä
  • 1 % arvioista on 2 tähteä
  • 3 % arvioista on 1 tähteä
2. huhtikuu 2024

Excellent customer service! I changed to a new theme in which the wholesale pricing was not displaying properly. I contacted support and Wholesale Helper integrated the wholesale app to our new theme within six hours. It now works beautifully!
This app is the perfect tool for integrating retail and wholesale into one Shopify store. We could not be more pleased with the outcome and their excellent customer service. Thank you!!!

Lady Conceal
Yhdysvallat
Yli 3 vuotta sovelluksen käyttöä
Wholesale Helper vastasi 26. kesäkuu 2024

Thank you so much for the kind words. We're happy that we were able to get you up fast!

Let us know if you need anything,

Wholesale Helper Support

7. toukokuu 2024

Incredible service and really easy to use, would recommend to anyone looking to create a separate sales platform for wholesale that integrates seamlessly with your existing website.

London Grace polish
Yhdistynyt kuningaskunta
7 kuukautta sovelluksen käyttöä
13. maaliskuu 2024

First and foremost,
I would like to sincerely thank the team responsible for this app and the developers. We have been using this app for over 2 years now, and it has had a significant impact on our company's sales. After trying out numerous wholesale apps and testing them, this app had the most features, and it had many of the features we desired.
.
[1. Dedicated wholesale section / B2B, B2C combined store]
What stood out to me most was the ability to choose between two styles in this app, which I found only this app offered on Shopify. Originally, we utilized the B2B style, where all products on the existing collection page would immediately receive discounts upon logging in. However, during a major website overhaul, as the discount rates differed for retail and wholesale customers, we opted to switch to a dedicated wholesale section that only wholesale customers could see. The flexibility to switch styles was truly appreciated, as most wholesale apps do not offer this dual functionality.
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[2. Features]
The app allows separate customer management, provides volume discounts, and issues coupons. The sign-up form is also customizable. It was incredibly convenient to have all related features available with just this one app, without the need for separate downloads.
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[3. Prompt feedback and customer service]
The best aspect is the ability to call and inquire directly. Even when contacted via email, we received prompt responses and feedback. Recently, when an issue related to this app arose on our website, the manager and developer formed a team, engaged in an online meeting with me, quickly grasped the situation, and resolved the problem in real-time. Furthermore, they continuously followed up to ensure our website was functioning smoothly. I sincerely appreciate the swift customer service.
.
They made great efforts to accommodate our requests for various feature modifications and worked diligently to address them as quickly as possible. I am truly grateful.

ChoKoLids
Yhdysvallat
Vuosi sovelluksen käyttöä
16. helmikuu 2024

Years ago we sought out a Wholesale Pricing app and tried a bunch, but this one met our needs of individual product pricing and the monthly fee was very reasonable compared to the rest. We have a very large catalog of products >10,000 and Wholesale Pricing Discount B2B enables us to offer a complex wholesale pricing feature to our customers. The support is always top notch and we couldn't be happier to continue to use this app as we have done for the last few years.

instaballoons Wholesale
Yhdysvallat
Melkein 4 vuotta sovelluksen käyttöä
30. tammikuu 2024

We're really enjoying the wholesale discount app, it's completely change our entire operation, providing us with more freedom and less admin to concentrate on other things within the business.

It can be a little tricky to navigate to begin with, and there are particular nuances needed to be learn along the way but the customer service is EXCELLENT, making the experience a very positive one.

Recommend!

Blendsmiths
Yhdistynyt kuningaskunta
Yli vuosi sovelluksen käyttöä
Wholesale Helper vastasi 1. helmikuu 2024

Amazing to hear it has improve your entire operation...it's what we aim for!

Let us know if you need anything :)

- Wholesale Helper Support

Muokattu 1. maaliskuu 2024

We've had a bumpy road navigating from WooCommerce to Shopify, however Wholesale Helper has been great with support and directly reaching out to help us with some challenges switching our platforms. We use all three of the modules and it works well with our theme to provide a professional looking Wholesale store. Thanks to Seth and his team for making us a priority and getting the changes we needed into our production environment. Only reason not four stars is that we're still working on traffic, but that isn't WH- hope to see that improve in the near future.

Mercantile 12
Yhdysvallat
10 kuukautta sovelluksen käyttöä
25. huhtikuu 2024

Really want to recommend this app

because support is very very good.

definately app is also very good.

OLENS B2B
Intia
Yli 3 vuotta sovelluksen käyttöä
7. joulukuu 2023

Very helpful in my time of need!
Mehak was kind enough to create a detailed video explanation and step by step on how to resolve our issue. Our problem was no fault of the app, rather the way we set it up.

Thank you, Mehak!

KYT Americas
Yhdysvallat
Yli 2 vuotta sovelluksen käyttöä
Wholesale Helper vastasi 1. helmikuu 2024

So happy we were able to help and get you set up with your B2B store!

Let us know if you need anything :)

- Wholesale Helper Support

19. helmikuu 2024

Support is quick to respond to any issues that arise. They way our site is designed along with Wholesale Pricing app, we can cater to both Retail and Wholesale customers on the same site without having a special place for wholesalers to shop.

Hardware Decor
Yhdysvallat
Yli 2 vuotta sovelluksen käyttöä
18. toukokuu 2024

Great to work with! Great app, thank you!

Wren and James
Yhdysvallat
Yli vuosi sovelluksen käyttöä