Valutazione complessiva
4,8
Numero di recensioni per livello
  • Il 92% delle recensioni ha 5 stelle
  • Il 3% delle recensioni ha 4 stelle
  • Il 1% delle recensioni ha 3 stelle
  • Il 1% delle recensioni ha 2 stelle
  • Il 3% delle recensioni ha 1 stelle
Data modifica: 29 giugno 2023

Initially had struggles with setting up the app but received a 1/1 call with screen share tutorial to fix everything. Step by step guide through helped a lot, thank you. This app now fulfills all of our requirements and is a great addition for any wholesalers.

American Dance Supply
Stati Uniti
10 mesi di utilizzo dell’app
9 febbraio 2023

Excelente experiencia, nos apoyan mucho con la personalización de algunos detalles y te brindan los recursos necesarios para para que tu puedas moverle a la aplicación dentro de tus posibilidades, definitivamente a creado una mejora en nuestros procesos de venta dedicados a mayoristas .
:)

Geovanny
Messico
11 giorni di utilizzo dell’app
Wholesale Helper ha risposto 15 febbraio 2023

Love to hear the experience has been excellent!

Let us know if you need anything in the future.

- Wholesale Helper Support Team

27 maggio 2021

Really bad customer service, they don´t help and provide solution with minimum requeriments that the app should have

LaCesteria.co
Colombia
9 mesi di utilizzo dell’app
Wholesale Helper ha risposto 1 giugno 2021

Hi, we have emailed and called a few times to help navigate. Regarding features, we get 3-5 feature requests per day so hard to build new features into the product immediately without careful planning + QA. (Also we need to take into consideration what will drive the most value for the most merchants ). We are in the middle of a big release right now to make the app perform even faster and help our merchants in the future. Hope this perspective makes sense and happy to hop on a call or email.

9 luglio 2019

Great customer service and they always answer our queries promptly. They're really awesome to work with.

And of course, great app. It does the job very well and has very helpful features like wholesale pricing on manual orders and import/export of volume discounts (life saver when you have lots of products)

Thank you Wholesale Helper Team :)

ZB DevSite
Stati Uniti
10 giorni di utilizzo dell’app
Wholesale Helper ha risposto 9 luglio 2019

Thanks Fritz and Faye!!

4 dicembre 2020

We are building out a B2B store on Shopify. We needed net payment terms functionality to support the checkout requirements for our customers. We decided to try WPD, and so far we have been thoroughly impressed. Their implementation team has been great to work with, and we've received excellent customer service from their team.

Logic Of English
Stati Uniti
10 giorni di utilizzo dell’app
13 ottobre 2021

This app is everything we could have hoped for! I have been very pleased with the level of support I have received from the customer services team. The whole process has been a breeze. Thanks!
Brittany

Decopot NZ Limited
Nuova Zelanda
10 giorni di utilizzo dell’app
20 marzo 2020

I'm surprised this app has over 200 , 5 star reviews!

The app has some serious bugs. We installed it on one of our sites and tried it for 10 days. We found several bugs. I spoke with their support staff on the phone/chat a few times and confirmed these bugs. Here are some of them:

- renaming a discount group deletes all your individual pricing data. I lost hours of work because of this.

- A check box in the settings page to apply the discounts to "compared to price" does not work. It continues to discount the sale price or whilesell buyers.

- Individual pricing function ignores percentage numbers entered for each product. It only saves the calculated dollar value. If you change the price of a product you have to go back and update all individual pricing data manually.

This apps needs a lot more work and testing before it is released. Some of these bugs easily could be identified.

TripleClampMoto
Canada
10 mesi di utilizzo dell’app
Data modifica: 16 aprile 2021

While we ultimately decided to use a different solution for wholesale pricing, for simplicity sake; the support team was very helpful in trying to assist us in resolving our issues.

It's Scrapicated, LLC
Stati Uniti
9 mesi di utilizzo dell’app
17 febbraio 2021

This app has helped us get our B2B site up and running. I really like the available chat option, and used it frequently when I hit a bump. All questions were answered with detail and in a very positive way. I would like to see the MSRP and wholesale price labelled as such for our wholesale customers instead of having the MSRP price crossed out like its on sale. Everything integrated nicely.

Ruby Roller Sports
Stati Uniti
9 giorni di utilizzo dell’app
2 marzo 2022

fantastic app - perfect for startup wholesale businesses that don't want to have a separate trade website. The support team is awesome.

Global1st - Store
Regno Unito
9 giorni di utilizzo dell’app
Wholesale Helper ha risposto 2 marzo 2022

Great to hear WPD helps you so you don't need an extra trade website!

-Wholesale Helper Team