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I used this app to help me add a wholesale side for our wholesale customers. When I had questions, customer service was fast and extremely helpful to get us up and running. I was under a deadline so appreciate the fast response.
GREAT CUSTOMER SERVICE, GREAT APP, EASY TO USE, SOLVED MY NET 30 PROBLEM IN LESS THAN A HOUR, KEEP UP THE GREAT CUSTOMER SERVICE
Wonderful customer service and fantastic app. If you are looking for the best B2B or B2C app, this is it!! Highly recommend.
Wow...we appreciate the kind words!
Let us know if you need anything in the future :)
- Wholesale Helper Support Team
Raissa, and her team are awesome! they can quickly acknowledge the problem and fix it right away! we have 3 more sites that we own, we are going to migrate to this wholesale platform!
Great to hear that we were able to move fast and help :). Please let us know if you have any questions in the future.
- WH team
The service is shocking!!! I installed the app and quickly realised it wasn't for me. I've been trying for the past 2 days to get them to remove code left behind when I uninstalled the app. I get through to an agent. they message me and want me to try. I didn't have a backup. I have explained that we "DESPERATELY" need the code removing and still nothing. I've explained that it needs removing ASAP but as I say the service is terrible and nothing has happened apart from sending me a collaboration request.
Unfortunately the app did not work for me, not an issue with the app but the way that my site is configured. I deleted the app and was emailed later by Seth who was keen to know why I had removed the app and if they could help. This type of customer service is rare and I am super impressed with Seth and his team. All the best and keep it up!